Konica Minolta Bizhub i series storage board (STRGB)

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7876

    [Misc] Konica Minolta Bizhub i series storage board (STRGB)

    Quick question, regarding the known storage board issues, usually not booting up / stuck at 25% or 50%

    We had this exact issue on a C250i, fitted a new STRGB followed the service manual, updated firmware etc etc device came to ready, job done.

    Now I took the old storage board away, connected to a USB caddy in a laptop (recommended by Konica Minolta UK) & was I able to format the STRGB in Windows, delete all partitions to effectively create a 'new' storage board.

    I have yet to try this memory board in another i series device.

    Interested to hear your views on this.

    This is the device we used.

    https://www.amazon.com/dp/B08H22BV1N?th=1
    Last edited by copier tech; 02-09-2024, 12:06 AM.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

  • elmaligno
    Expert technician KM

    100+ Posts
    • Oct 2009
    • 243

    #2
    Re: Konica Minolta Bizhub i series storage board (STRGB)

    Originally posted by copier tech
    Quick question, regarding the known storage board issues, usually not booting up / stuck at 25% or 50%

    We had this exact issue on a C250i, fitted a new STRGB followed the service manual, updated firmware etc etc device came to ready, job done.

    Now I took the old storage board away, connected to a USB caddy in a laptop (recommended by Konica Minolta UK) & was I able to format the STRGB in Windows, delete all partitions to effectively create a 'new' storage board.

    I have yet to try this memory board in another i series device.

    Interested to hear your views on this.

    This is the device we used.

    https://www.amazon.com/dp/B08H22BV1N?th=1


    If the STRGB is not physically damaged, you can connect it to a computer, erase the partitions and format it in FAT32, and it would be ready to work on another computer, suitable for any model of the "i" series.
    But it is even easier to make the partition on the machine itself with the "magic sequence", as long as it allows us to boot with the USB that contains the FW.
    Field technician since 1994

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7566

      #3
      Re: Konica Minolta Bizhub i series storage board (STRGB)

      Originally posted by elmaligno
      If the STRGB is not physically damaged, you can connect it to a computer, erase the partitions and format it in FAT32, and it would be ready to work on another computer, suitable for any model of the "i" series.
      But it is even easier to make the partition on the machine itself with the "magic sequence", as long as it allows us to boot with the USB that contains the FW.
      Do you mean that we can put troubled SSD into working machine and try "magic sequence"?
      We have a couple of replaced SSDs sitting on the shelf, can we revive some?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • elmaligno
        Expert technician KM

        100+ Posts
        • Oct 2009
        • 243

        #4
        Re: Konica Minolta Bizhub i series storage board (STRGB)

        Originally posted by tsbservice
        Do you mean that we can put troubled SSD into working machine and try "magic sequence"?
        We have a couple of replaced SSDs sitting on the shelf, can we revive some?
        Field technician since 1994

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7876

          #5
          Re: Konica Minolta Bizhub i series storage board (STRGB)

          Originally posted by tsbservice
          Do you mean that we can put troubled SSD into working machine and try "magic sequence"?
          We have a couple of replaced SSDs sitting on the shelf, can we revive some?

          This is what I was hoping, mine was corrupted, but worked fine when fitted to this caddy.

          So in the caddy do I delete all partitions so the board is basically blank & I can use it in another i series ?

          The 'magic' sequence is attached below.

          BootProgram_Update.pdf
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • elmaligno
            Expert technician KM

            100+ Posts
            • Oct 2009
            • 243

            #6
            Re: Konica Minolta Bizhub i series storage board (STRGB)

            Originally posted by copier tech
            This is what I was hoping, mine was corrupted, but worked fine when fitted to this caddy.

            So in the caddy do I delete all partitions so the board is basically blank & I can use it in another i series ?

            The 'magic' sequence is attached below.

            [ATTACH]61536[/ATTACH]
            That is right
            Field technician since 1994

            Comment

            • jayschrodter
              Technician

              Site Contributor
              • Dec 2012
              • 36

              #7
              Re: Konica Minolta Bizhub i series storage board (STRGB)

              We had some that tested okay in a caddy but would not work in the machine for whatever reason. You could read and write ok on the computer however.
              Seems to mostly work great to clean the drive in disk part and then initialize the drive as raw.

              Comment

              • Albonline
                Service Manager

                1,000+ Posts
                • Sep 2008
                • 1098

                #8
                Re: Konica Minolta Bizhub i series storage board (STRGB)

                Originally posted by copier tech
                This is what I was hoping, mine was corrupted, but worked fine when fitted to this caddy.

                So in the caddy do I delete all partitions so the board is basically blank & I can use it in another i series ?

                The 'magic' sequence is attached below.
                [ATTACH]61536[/ATTACH]
                I use testdisk in the caddy. clear it partition and format fat 32, hammer with testing ap for a few days ,if no problems, clear it to raw with the testdisk ap and reuse in copier. I have found that the early ssds actually failed, while the later ones where just corrupt.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7566

                  #9
                  Originally posted by copier tech
                  Quick question, regarding the known storage board issues, usually not booting up / stuck at 25% or 50%

                  We had this exact issue on a C250i, fitted a new STRGB followed the service manual, updated firmware etc etc device came to ready, job done.

                  Now I took the old storage board away, connected to a USB caddy in a laptop (recommended by Konica Minolta UK) & was I able to format the STRGB in Windows, delete all partitions to effectively create a 'new' storage board.

                  I have yet to try this memory board in another i series device.

                  Interested to hear your views on this.

                  This is the device we used.

                  https://www.amazon.com/dp/B08H22BV1N?th=1
                  Do you happen to test this yet?
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Gift
                    Service Manager

                    1,000+ Posts
                    • Mar 2011
                    • 2401

                    #10
                    Originally posted by jayschrodter
                    Re: Konica Minolta Bizhub i series storage board (STRGB)

                    We had some that tested okay in a caddy but would not work in the machine for whatever reason. You could read and write ok on the computer however.
                    Seems to mostly work great to clean the drive in disk part and then initialize the drive as raw.
                    Same here, wiped drives work fine on PCs and even the KM does rebuild it's partitions but won't accept the drive afterwards. Guess you have to run the reset tool but then you'll loose all data/counter.

                    One might use a donator C300i and run the reset tool with a "faulty" drive installed and instead of rebooting the MFP just shut it down after the reset procedure and uninstall the drive.
                    Perhaps a storage board treated this way can be use as a replacement in other units.

                    Cases with faulty drives has become very very rare compared to the amount of issues we had after the iSeries launch so I didn't really investigated in that matter.

                    Comment

                    • jayschrodter
                      Technician

                      Site Contributor
                      • Dec 2012
                      • 36

                      #11
                      We have good luck with most of the drives in a caddy other than Toshiba ones. They seem to just fail. They get that hot they can’t even be touched.
                      later firmware seems to have mostly resolved the issue for us!

                      Comment

                      • 4Toon
                        Technician

                        50+ Posts
                        • Mar 2023
                        • 90

                        #12
                        Originally posted by copier tech
                        Quick question, regarding the known storage board issues, usually not booting up / stuck at 25% or 50%

                        We had this exact issue on a C250i, fitted a new STRGB followed the service manual, updated firmware etc etc device came to ready, job done.

                        Now I took the old storage board away, connected to a USB caddy in a laptop (recommended by Konica Minolta UK) & was I able to format the STRGB in Windows, delete all partitions to effectively create a 'new' storage board.

                        I have yet to try this memory board in another i series device.

                        Interested to hear your views on this.


                        This is the device we used.

                        https://www.amazon.com/dp/B08H22BV1N?th=1
                        Maybe Call HyTech and talk to their support team they rebuild SSD all the time maybe they will lead you in the right direction to reformat it. Here is the # and the ext. for the Konica Tech

                        800.883.1001 - 407.297.1001

                        Konica Minolta
                        Vjay Rampersad
                        Extension: 3150

                        Comment

                        • plus-COPY
                          Technician
                          • Aug 2023
                          • 15

                          #13
                          Originally posted by jayschrodter
                          We have good luck with most of the drives in a caddy other than Toshiba ones. They seem to just fail. They get that hot they can’t even be touched.
                          later firmware seems to have mostly resolved the issue for us!
                          Our observations show that STRGB is damaged like a regular SSD or blocked to write as a result of unauthorized action.We use disks from a source other than KM and the problem disappeared. There is no need to format and delete partitions on the PC, I don't really understand what the need is.

                          Comment

                          • enricocopyline
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Jun 2018
                            • 113

                            #14
                            is it possible to have the firmware aa2j0y0-1e00-g00-24?

                            thanks

                            Comment

                            • Duplicator
                              IT Manager

                              50+ Posts
                              • May 2022
                              • 93

                              #15
                              Originally posted by enricocopyline
                              is it possible to have the firmware aa2j0y0-1e00-g00-24?

                              thanks
                              That is a really really old firmware. Are you asking for that version for the boot rom update? That key sequence works all the way up to the newest firmware from Konica. No need to use the old one.
                              Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

                              If I helped you out, please give me a thumbs up! It helps my reputation.

                              Comment

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