Added a Credit Card Terminal to a KM C550i

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  • irwin_albillo
    Junior Member
    • Oct 2015
    • 7

    #1

    [Misc] Added a Credit Card Terminal to a KM C550i

    Hello,

    I recently added a Credit Card terminal to a Konica Minolta C550i and it now won't print from any work stations. The vendor sent out very brief instructions and said it was compatible to this box. After getting it to work and charge per b/w and then color we now can't print to it. I know it might be something real simple but I haven't been successful. I attached the information the vendor sent. Any help would be greatly appreciated, thanks!
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  • KMFLT3CH
    Trusted Tech

    100+ Posts
    • May 2017
    • 230

    #2
    Re: Added a Credit Card Terminal to a KM C550i

    It's been years since I had to install a CC machine to a bizhub... last time I did it was on an 8 series and it plugged into the MFP board using the Vendor plug, should be 8 pins on the board.

    We would set them as Vendor 2 devices under the Management Function Choice screen. I came across the same problem as you, printing would be blocked after enabling the terminal.

    You need to go into Admin and allow printing to bypass the CC terminal.

    Look under Admin, Security, Function Management, Usage Settings, make sure Print is set to OFF (not controlled by terminal). It might be worded a little differently on the i-series, again I am recalling from memory of the 8 series.

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    • elmaligno
      Expert technician KM

      250+ Posts
      • Oct 2009
      • 302

      #3
      Re: Added a Credit Card Terminal to a KM C550i

      Originally posted by irwin_albillo
      Hello,

      I recently added a Credit Card terminal to a Konica Minolta C550i and it now won't print from any work stations. The vendor sent out very brief instructions and said it was compatible to this box. After getting it to work and charge per b/w and then color we now can't print to it. I know it might be something real simple but I haven't been successful. I attached the information the vendor sent. Any help would be greatly appreciated, thanks!
      - IN ADMINISTRATOR, GO TO SECURITY SETTINGS, FUNCTION SETTINGS AND ENABLE COPYING AND PRINTING. (In this way all jobs that are normally sent will be deleted, unless they are identified as "secure print").
      Field technician since 1994

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