Bizhub C6500 - C-6703 Report Code

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  • suess

    Bizhub C6500 - C-6703 Report Code

    Anyone know what this code means?...
  • seeb
    Technician
    Site Contributor
    • Nov 2009
    • 41

    #2
    I my experience this is generally a file that got corrupted during processing. Have the customer power cycle both the main and sub power switches on the copier and also power cycle the rip.

    Comment

    • EUTech
      Technician
      • May 2009
      • 14

      #3
      From the service manual:
      After negation of SVV, compression of scanned image and evolution to page memory are not completed.

      Comment

      • Albonline
        Service Manager
        1,000+ Posts
        • Sep 2008
        • 1056

        #4
        Originally posted by EUTech
        From the service manual:

        After negation of SVV, compression of scanned image and evolution to page memory are not completed.
        In plain english the friggin mechine lost its mind!

        Comment

        • laserman06
          Conservative in Exile
          250+ Posts
          • Dec 2007
          • 323

          #5
          Originally posted by Albonline
          In plain english the friggin mechine lost its mind!
          Just like I do sometimes!
          The family that prays together, stays together!
          Smile God created you and He doesn't make mistakes!

          Relax, God IS in control!

          Be still and know that I am God
          Ps 46:10

          Comment

          • RRodgers
            Service Manager
            1,000+ Posts
            • Jun 2009
            • 1950

            #6
            I think I just had that, it was NOT a cheap fix. Check and make sure the cable is properly connected from the fiery to the copier. BE SURE TO TURN THE POWER OFF FIRST! If it messes up it usually blows a board. (I forget which I'd have to look it up)
            Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

            Comment

            • dljorg
              Technician
              50+ Posts
              • Sep 2009
              • 93

              #7
              Agree the fix to this is not cheap.

              In order of expense:

              Fiery to copier cable
              C6500 Image processing board
              Fiery video card that connects to the copier

              As far as moving connections with the power on - we had a salesperson hot swap the cable for a Fiery for one on a Creo in our showroom. Blew the copier IP board, and the video cards in two controllers. Replacing them was two months salary for me but this guy gets an attaboy for selling 5 machines this month. There is no justice.

              Comment

              • pg1309
                Technician
                • Mar 2010
                • 15

                #8
                Service Manual C6500

                Hi

                I got the service manual Ver 3 for the C6500 if you need it and read more about the error code let me know.

                Pierre

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