Hi,
After inserting the FS-114 finisher and running a few copies I had a jam in the upper tray area. After removing the jammed page I tried making additional copies. However, now the exposure lamp doesn't turn on when I try to make copies. It does go on when I turn the copier on and it goes through the checks and it also turns on from menu 47. I am not getting any error codes. All the pages that are coming out of the printer are black (since the exposure lamp is not scanning). Any suggestions on how to fix this problem?
I have heard that removing jammed papers can sometimes cause this problem by damaging a sensor.
After inserting the FS-114 finisher and running a few copies I had a jam in the upper tray area. After removing the jammed page I tried making additional copies. However, now the exposure lamp doesn't turn on when I try to make copies. It does go on when I turn the copier on and it goes through the checks and it also turns on from menu 47. I am not getting any error codes. All the pages that are coming out of the printer are black (since the exposure lamp is not scanning). Any suggestions on how to fix this problem?
I have heard that removing jammed papers can sometimes cause this problem by damaging a sensor.
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