Hi all,
I have an issue with b250. Customer can print for say 10-30mins then all of a sudden when someone will try to print it will leave PC and arrive at the copier with memory saying 99% but nothin will print. Now initially i thought this might of been quite straight forward until the customer says that the same problem is on all 4 B250's.
So first thing would be maybe some new network hardware being installed but customer says nothing has been installed. Machines are approx 2 years old and working perfectly until this.
Customer has phoned back recently to tell me they have now had a PCL XL error print out on one of the machines. I will be trying the normal things such as Firmware and Driver update. I was just wondering if anyone had ever come across anything like this before.
Thanks
I have an issue with b250. Customer can print for say 10-30mins then all of a sudden when someone will try to print it will leave PC and arrive at the copier with memory saying 99% but nothin will print. Now initially i thought this might of been quite straight forward until the customer says that the same problem is on all 4 B250's.
So first thing would be maybe some new network hardware being installed but customer says nothing has been installed. Machines are approx 2 years old and working perfectly until this.
Customer has phoned back recently to tell me they have now had a PCL XL error print out on one of the machines. I will be trying the normal things such as Firmware and Driver update. I was just wondering if anyone had ever come across anything like this before.
Thanks
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