Bizhub 420 not working with Windows 7

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  • copierlady
    Trusted Tech

    250+ Posts
    • Apr 2008
    • 338

    #1

    Bizhub 420 not working with Windows 7



  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    Do not know if this is the issue but I found this:

    A vulnerability was corrected in early firmware where excessive SMB traffic can cause the NIC to drop off.

    Please use the following firmware version or higher to correct this issue.
    IC-611 (bizhub PRO 1050)
    Ver.30-COC0
    IC-203 (bizhub PRO 920)
    Ver.20-COC0
    IC-202 (bizhub 600/bizhub 750)
    Ver. 30-CH
    bizhub 360/420/500
    Version 30
    bizhub C450/C351/C250/C252/C352/C300
    (Phase3.03/Ver.I8)
    And Star Trek was just a tv show...yeah right!

    Comment

    • copytechman
      Senior Tech

      Site Contributor
      500+ Posts
      • Nov 2008
      • 939

      #3
      Sounds like your using the universal driver... try a different (none) universal driver, either 32bit xp or vista, pcl preferably... should help I would think. I havent run into any issue with that series with win 7 as a printer.

      Regards!
      A.

      Comment

      • aleksander
        Trusted Tech

        250+ Posts
        • Jan 2010
        • 378

        #4
        1. Assured that IC-204 installed in your bizhub 420.
        2. Try to ping from your PC to bizhub 420.
        3. You can download Printer Driver for win 7 from KM official site. Don't use the WHQL Windows driver, in a case can not support for some features.

        Comment

        • Stirton.M
          All things Konica Minolta

          1,000+ Posts
          • Oct 2009
          • 1804

          #5
          Out of curiosity, is the location of this wireless network within range of other wireless networks from other offices nearby? I have had some instances where radio interferance was enough to cause connection issues. In my case, this helped. It might be a similar situation to yours.

          Linksys Wireless-N Broadband Router WRT160Nv3 wire... - Cisco Home Community
          "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
          ---Groucho Marx


          Please do not PM me for questions related to Konica Minolta hardware.
          I will not answer requests or questions there.
          Please ask in the KM forum for the benefit of others to see the question and give their input.

          Comment

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