KM C360 error code

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  • Michko
    Technician
    • Sep 2010
    • 25

    #1

    [Error Code] KM C360 error code

    Hey guys.


    I have a machine that gives me error code C11-90, sometimes. Usually when they print a bigger job.
    I have been looking and testing it but I cant find anything strange...
    Maybe anyone here knows something about it?
    thx
  • acusso1234
    Tecnico

    250+ Posts
    • Dec 2008
    • 250

    #2
    The code C11-90 is related to the sistem (sensor and motor) of alignment into the finisher FS-527 that I believe is installed on your printer. Probably is better to take away some of the printed pages of the bigger job.
    ... In the minute that you're thinking of giving up, think about why you lasted so long ...

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    • zaza
      MECANOGRAPHE

      1,000+ Posts
      • Mar 2008
      • 1095

      #3
      tell me are you sure about this error code ....???
      BEST TECHNICIAN . NICE PEOPLE .

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      • emujo
        Field Supervisor

        2,500+ Posts
        • Jun 2009
        • 3009

        #4
        C-1190=alignment plate problem, good luck telling your customer to "just staple less sheets". You're gonna have to pull the finisher apart and do some old fashioned trouble shooting. Aligning plate comes out pretty easy, 3-4 screws and you have the whole unit in your hands. Could be a paper clip in there blocking the sensor. Had one caused by paper exit acuator (pt #A0HR 8973 00) got bent and was interfearing with the rear aligning plate movement. EMujo
        If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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        • Michko
          Technician
          • Sep 2010
          • 25

          #5
          Didn't find anything strange. I switched motor from right side. See if they get another error code.

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