bizhub 350 Display Panel Hangs

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  • goldencup
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 366

    bizhub 350 Display Panel Hangs

    Hi, I have bizhub 350 which has a display panel problem. As i turn on the machine, only KONICA MINOLTA appears then i wait for a few minutes, the machine just restart and still only the KONICA MINOLTA appears on the display. I've tried pushing the button on the side and do the TROUBLE RESET, still nothing happens. What seems to be the problem? Thank you very much.
  • SPBE
    Technician

    50+ Posts
    • Sep 2010
    • 70

    #2
    Re: bizhub 350 Display Panel Hangs

    Are you getting an abort code?

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    • mo0651
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1054

      #3
      Re: bizhub 350 Display Panel Hangs

      Does it have a harddrive? could be a NVRAM. Does not happen often, but it can. Reseat the memory chips on main board. Have had a bad chip.

      Comment

      • mrwho
        Major Asshole!

        Site Contributor
        2,500+ Posts
        • Apr 2009
        • 4303

        #4
        Re: bizhub 350 Display Panel Hangs

        Perform a memory clear:
        1. Access the warm reset button on the right side of the main body to the front of the CF update slot.
        2. After warm reset button is pressed, the machine will reboot.
        3. Wait until the black dot appears on the left side of the Konica Minolta display. Press 3 on the keypad.
        4. Enter the Admin passcode (default 00000000) and press End.
        5. Select Total Clear.
        6. Press Yes and then Enter.
        7. Reboot the machine and verify operation.
        ' "But the salesman said . . ." The salesman's an asshole!'
        Mascan42

        'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

        Ibid

        I'm just an ex-tech lurking around and spreading disinformation!

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