We have a BH600 in a kinda high volume environment (15-20k+ per month), we were called in about an issue with "light prints", when onsite we found the developer augers were not turning, on the back side found the gears had stripped out. and there was toner everywhere inside the machine. With 1.5million clicks on the machine figured it was probably just worn over time. We replaced the gears, found that toner had jammed up in the lift hopper so I took the entire toner assembly apart and vacuumed and cleaned it and found hardened chunks of toner in the lift hopper that feeds the developer tray. Reassembled the machine, made sure toner was filling the dev tray, and CQ was perfect. It was working well for about 2 weeks, yesterday we were informed that "light prints" were happening again. Went back onsite and found that the developer auger gears have stripped out again.
At the same time we did the gears, we also did a new Drum, blade and developer, all OEM Konica parts.
Were picking up a new developer tray today with gears, but im doubting this is the root of the problem.
Anyone else ever ran into this ?
At the same time we did the gears, we also did a new Drum, blade and developer, all OEM Konica parts.
Were picking up a new developer tray today with gears, but im doubting this is the root of the problem.
Anyone else ever ran into this ?
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