Hi all konica expert,
we just replace customer ricoh machine to konica bizhub. however customer have familiar with ricoh "smartMonitoring" software to track their users copy and printing counts.
i know pagescope data administrator can do the same like ricoh "smart monitoring" but come to secure printing, user can release print job by select "Printer" button and key in one "temp password" , Job will display and print. Also, this print job will automatically goes into print count.
The scenario is: User will give me each person 2 account track password, one for [copying] another for [Printing] *easy for them to track their user and save cost on paying third party software for tracking purpose*
Question : when i use [printing] password to print with secure print, in front the machine, i need to key in the ["copy"account password] to access and click [box] -> [secure printing] to release job. The problem is, if i use [copying] password to release the job, this count will goes into [copying] account not [printing] account.
however for ricoh, User doesn't need to key in [copying] password , they just press [printer] button and key in lock job password; job will print out and this count will goes to their [printing] account.
does anyone face this problem before??? or anyone have better idea??
we just replace customer ricoh machine to konica bizhub. however customer have familiar with ricoh "smartMonitoring" software to track their users copy and printing counts.
i know pagescope data administrator can do the same like ricoh "smart monitoring" but come to secure printing, user can release print job by select "Printer" button and key in one "temp password" , Job will display and print. Also, this print job will automatically goes into print count.
The scenario is: User will give me each person 2 account track password, one for [copying] another for [Printing] *easy for them to track their user and save cost on paying third party software for tracking purpose*
Question : when i use [printing] password to print with secure print, in front the machine, i need to key in the ["copy"account password] to access and click [box] -> [secure printing] to release job. The problem is, if i use [copying] password to release the job, this count will goes into [copying] account not [printing] account.
however for ricoh, User doesn't need to key in [copying] password , they just press [printer] button and key in lock job password; job will print out and this count will goes to their [printing] account.
does anyone face this problem before??? or anyone have better idea??
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