Biz361 print issue

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  • SPBE
    Technician

    50+ Posts
    • Sep 2010
    • 70

    Biz361 print issue

    I'm working on a 361 that will not print jobs unless the power is cycled. It responds to ping but the data light does not blink and there is no HDD on the machine. All other functions work. Has anyone seen this before?
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9919

    #2
    Re: Biz361 print issue

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • ni311
      Senior Tech

      Site Contributor
      500+ Posts
      • May 2008
      • 658

      #3
      Re: Biz361 print issue

      Try to replace the network cable and to update the firmware to the latest version.
      Konica Minolta Error Codes - Explanations and Solutions

      Comment

      • TheOwl
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2008
        • 1733

        #4
        Re: Biz361 print issue

        I have had this problem and it ended up being a corrupt CF card in the machine.

        Try redoing the firmware, or you might have to take the CF card out, delete all the files (DO NOT FORMAT) and copy accross the standard machine files which Konica Minolta has within their technical website.

        If that doesn't fix it, then you will need to replace the CF card.
        Please don't ask me for firmware or service manuals as refusal often offends.

        Comment

        • SmellsHot
          Head Tech

          500+ Posts
          • Dec 2009
          • 512

          #5
          Re: Biz361 print issue

          Sounds like corrupt CF Card
          Make sure you export all of your customers one touches, address book, and settings before you do CF card recovery!
          Everyone has the right to be stupid. Some people just abuse this privelage more than others

          Comment

          • ni311
            Senior Tech

            Site Contributor
            500+ Posts
            • May 2008
            • 658

            #6
            Re: Biz361 print issue

            Is anyone knowing a part no for a CF card for 421? In parts manual I cannot find any.
            Konica Minolta Error Codes - Explanations and Solutions

            Comment

            • SmellsHot
              Head Tech

              500+ Posts
              • Dec 2009
              • 512

              #7
              Re: Biz361 print issue

              A0R5R71700 CF CARD page 57/58 #19
              Everyone has the right to be stupid. Some people just abuse this privelage more than others

              Comment

              • SPBE
                Technician

                50+ Posts
                • Sep 2010
                • 70

                #8
                Re: Biz361 print issue

                Thanks everyone, Looks like it was a corrupt card.

                Comment

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