Bizhub C250: P6 and paper stops at the registration roller.

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  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72

    #1

    Bizhub C250: P6 and paper stops at the registration roller.

    Hi everyone

    I have a strange problem with a Bizhub C250. Yesterday, i replaced the main motor, due to a C-5102 error. And after that, i powered on the machine. it was working well again.

    But then i realized the life counter of the cyan IU was soon to end, i powered off the machine. Made a reset of the IU. Powered on again, and after it was finish to start up with the procedure, as if it was a new IU, it started to show a P6 error, related to the cyan IU. And i cant get it to print at all, it allways stops with the top of paper at the registration roller, as it doesnt run. And after some time, it shows a jam error.

    I have tried to replace the main motor again. Replaced the Cyan IU. Cyan toner. Vaccumed the machine. And nothing helps!

    When i look in "Level history" for TCR, the TCR for cyan is showing 12-13% and all the others show 6-7% How can that be??

    I hope someone has got a clue, because i am totally blank.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: Bizhub C250: P6 and paper stops at the registration roller.

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • Jazzwcs
      Technician
      • Jun 2012
      • 40

      #3
      Re: Bizhub C250: P6 and paper stops at the registration roller.

      Could be a couple of things that could be the problem. Based on your post it is more than likely an issue with PWB-MFP board or a faulty sensor but I'm leaning towards the PWB-MFP. You can check the wiring diagram and see if its getting the right voltage for registration unit.

      Comment

      • Synaux
        Service Manager

        Site Contributor
        1,000+ Posts
        • Mar 2012
        • 1224

        #4
        Re: Bizhub C250: P6 and paper stops at the registration roller.

        Originally posted by Methmann
        Hi everyone

        I have a strange problem with a Bizhub C250. Yesterday, i replaced the main motor, due to a C-5102 error. And after that, i powered on the machine. it was working well again.

        But then i realized the life counter of the cyan IU was soon to end, i powered off the machine. Made a reset of the IU. Powered on again, and after it was finish to start up with the procedure, as if it was a new IU, it started to show a P6 error, related to the cyan IU. And i cant get it to print at all, it allways stops with the top of paper at the registration roller, as it doesnt run. And after some time, it shows a jam error.

        I have tried to replace the main motor again. Replaced the Cyan IU. Cyan toner. Vaccumed the machine. And nothing helps!

        When i look in "Level history" for TCR, the TCR for cyan is showing 12-13% and all the others show 6-7% How can that be??

        I hope someone has got a clue, because i am totally blank.

        I had this issue with a c252p (well I was getting p6-9).
        What I did:
        Removed all IUs and Toners and cleaned the contacts/waste ports.
        Also, the waste toner auger was clogged badly in the transfer belt--cleared that out and vacuumed the waste toner lines as good as I could.
        I also cleaned the IDC Registration Sensors.

        It worked for about half a day and I had to do the whole procedure again with no further issues.
        I was also getting really odd readings only for the Cyan IU.
        I also performed a data clear + reset and stabilize, but that was after the p6-9 error was cleared (and I did not check the level history until doing so)

        Dunno if any of that helps...

        Comment

        • Methmann
          Technician

          50+ Posts
          • May 2009
          • 72

          #5
          Re: Bizhub C250: P6 and paper stops at the registration roller.

          Originally posted by Jazzwcs
          Could be a couple of things that could be the problem. Based on your post it is more than likely an issue with PWB-MFP board or a faulty sensor but I'm leaning towards the PWB-MFP. You can check the wiring diagram and see if its getting the right voltage for registration unit.

          I will try that, thank you

          Comment

          • Methmann
            Technician

            50+ Posts
            • May 2009
            • 72

            #6
            Re: Bizhub C250: P6 and paper stops at the registration roller.

            Originally posted by Synaux
            I had this issue with a c252p (well I was getting p6-9).
            What I did:
            Removed all IUs and Toners and cleaned the contacts/waste ports.
            Also, the waste toner auger was clogged badly in the transfer belt--cleared that out and vacuumed the waste toner lines as good as I could.
            I also cleaned the IDC Registration Sensors.

            It worked for about half a day and I had to do the whole procedure again with no further issues.
            I was also getting really odd readings only for the Cyan IU.
            I also performed a data clear + reset and stabilize, but that was after the p6-9 error was cleared (and I did not check the level history until doing so)

            Dunno if any of that helps...

            Comment

            • Zeldaman
              Senior Tech

              500+ Posts
              • Mar 2011
              • 946

              #7

              Comment

              • Synaux
                Service Manager

                Site Contributor
                1,000+ Posts
                • Mar 2012
                • 1224

                #8
                Re: Bizhub C250: P6 and paper stops at the registration roller.

                He said he replaced the cyan IU and Toner.

                Comment

                • Synaux
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Mar 2012
                  • 1224

                  #9
                  Re: Bizhub C250: P6 and paper stops at the registration roller.

                  At least on the c252 it is right below the transfer belt next to the conveyance section before the registration roller.

                  I also forgot to mention that I have had to take the IUs out a inch or so and apply quick and very firm pressure to make them seat correctly--if you break it don't blame me though. :P
                  (Doing this might jar something else into place, but not really sure what that could be...or maybe the IUs like tough love...)

                  I think you can backup the address book/settings in the webGUI and then perform a reset, or check the PWB first.
                  Hope you get it figured out.

                  Comment

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