HELP :) C352 issue...

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  • JustManuals
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    Re: HELP C352 issue...

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  • blax
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  • mikeena
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    Re: HELP C352 issue...

    Originally posted by mikeena
    I would start with Image unit it can be print head but I would start at our did it start when image unit was replaced or did it exist and then image unity was replaced if after its a Image unit malfunction
    let me add on to this it sounds like they replaced the blade and drum and not image unit if I read that correctly. a image unit can be re chipped and I have done it up to 3 time on devices sometime it works sometimes it don't never have I taken one and replaced the drum and blade this can lead to problems like you re getting. they have to be put back together perfect replace the imge unit and problem will be solved if not pull it out and re chip it again but im 99 percent sure its the image unit. exp if it was not there to begin with even at that it could of still been the image unit if they just replaced drum ect instead of the unit itself

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  • mikeena
    replied
    Re: HELP C352 issue...

    I would start with Image unit it can be print head but I would start at our did it start when image unit was replaced or did it exist and then image unity was replaced if after its a Image unit malfunction

    Leave a comment:


  • blax
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    Re: HELP C352 issue...

    maybe the IU its not well assembly?

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  • blax
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    Re: HELP C352 issue...

    they are original image units, technicians opened (first time opened) CMYK units to replace cleaning knife and drum for OEM drums... still having the original chip, (need to replace it?)
    we have another original IU, but technicians dont know where is the problem, one guy think is "Laser unit", they dont know how to solve it

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  • mikeena
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    Re: HELP C352 issue...

    let me ask a few questions that may sound dumb but have you tried a new image unit and are they replacing the iu or resetting the chip. and are they using a oem or a remanufactured iu from third party

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  • blax
    started a topic HELP :) C352 issue...

    HELP :) C352 issue...

    Hello!
    Recently our 3rd party technicians replaced IU and clean inside C352, but a big problem appears... machine print bad... and this failure is new for us, no body on our city know how to repair it..
    check the img please.
    any ideas to solve it? we tried to adjust registry and fail again after 3 or 5 copies...
    semueve.jpg
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