Hi guys and gals,
I just looked at a C284 (non 'e' version) that was exhibiting some strange behaviour.
The symptoms were;
Placing an A4 document on the feed tray yielded an error message stating Original on Glass. Remove Original.
Placing an A4 portrait size sheet on glass; Machine detects A3.
Placing an A4 Landscape size sheet on glass; Machine detects 81/2 x 14".
I'm located in Australia, and we don't use those weird sizes. At the moment the issue is gone.
What I decided I would try was to set this particular setting; [Service Mode] > [System 1] > [Original Size Detection] and change Copy Glass from Table 2 to Table 1. Instantly the problem disappeared. By default it looks like Table 2 is the default for Australia (according to the myriad of C284e's in my office.)
My question/s is/are:
Is there any adverse effects to changing the size detection table to 1?
Is there a copy of either Table to look at?
I've searched through the Service and Theory manuals, but all I can make sense of is this:
(1) Copy Glass
(b) Default Setting
(c)Setting item
Firmware is G20-66. Currently downloading the most recent firmware, but on the work internet connection, downloading anything sizeable takes 1.5 hours or more.
I appreciate any suggestions or help.
Cheers.
I just looked at a C284 (non 'e' version) that was exhibiting some strange behaviour.
The symptoms were;
Placing an A4 document on the feed tray yielded an error message stating Original on Glass. Remove Original.
Placing an A4 portrait size sheet on glass; Machine detects A3.
Placing an A4 Landscape size sheet on glass; Machine detects 81/2 x 14".
I'm located in Australia, and we don't use those weird sizes. At the moment the issue is gone.
What I decided I would try was to set this particular setting; [Service Mode] > [System 1] > [Original Size Detection] and change Copy Glass from Table 2 to Table 1. Instantly the problem disappeared. By default it looks like Table 2 is the default for Australia (according to the myriad of C284e's in my office.)
My question/s is/are:
Is there any adverse effects to changing the size detection table to 1?
Is there a copy of either Table to look at?
I've searched through the Service and Theory manuals, but all I can make sense of is this:
(1) Copy Glass
(a) Use
- [*=1]To change the size detection table for document glass.
(b) Default Setting
- [*=1]The default setting varies depending on marketing area.
(c)Setting item
- [*=1]Table 1
[*=1]Table 2
NOTE
- [*=1]Table 2 can be set only when original size sensor 2 is being mounted.
Firmware is G20-66. Currently downloading the most recent firmware, but on the work internet connection, downloading anything sizeable takes 1.5 hours or more.
I appreciate any suggestions or help.
Cheers.
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