BizHub C253 blank pages

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4732

    #1

    BizHub C253 blank pages

    Blank (no image) copies & prints,happening with color and B&W. No error codes.

    I did see the tech bulletin about replacing the PWB-PH board.

    Anyone else ever see this? Account is far away and want to make sure to bring anything else it could be.

    Thanks in advance
  • wseyller
    Service Manager

    1,000+ Posts
    • Sep 2012
    • 1129

    #2
    Check that the transfer belt is driving. I've seen the belt get damaged to the point where it gets stuck and the drive slips and will cause blank pages.

    Sent from my DROID BIONIC using Tapatalk

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: BizHub C253 blank pages

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





      Paul@justmanuals.com

      Comment

      • Canon.Tech
        Trusted Tech
        • Mar 2009
        • 335

        #4
        Re: BizHub C253 blank pages

        Start my stopping the machine mid run see if there is an image on the transfer belt & image units

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4732

          #5
          Re: BizHub C253 blank pages

          Thanks for the help. Turned out the transfer belt was completely torn apart. Special thanks to wseyller, because of his post I had the transfer belt with me.

          Really strange that it did not throw a code with a torn belt. I thought a sensor reads the edge of belt for movement?

          Anyway all is good and machine is working now.

          Thanks Again

          Happy New Year

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23010

            #6
            Re: BizHub C253 blank pages

            Not so strange really. In all the equipment I see, I can say the only transfer errors I've ever seen were primary transfer shift in the Kyocera Saturns. Even when the primary transfer belt is tangled in the pulleys, the only warning you'll get is some gear noise, and jamming.

            Oh wait, and on the Kyocera Alphard series there was some problem with the primary transfer belt shifting to the rear, but that was resolved with updates to the transfer belt assy. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37553

              #7
              Re: BizHub C253 blank pages

              On most Ricohs you will get ID sensor errors, but they only logged and not displayed on the panel.

              Comment

              • wseyller
                Service Manager

                1,000+ Posts
                • Sep 2012
                • 1129

                #8
                Good to hear you got it going

                Sent from my DROID BIONIC using Tapatalk

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4732

                  #9
                  Re: BizHub C253 blank pages

                  There were several "P" warning codes but these type of codes dont stop the machine. The customer didn't see the oil can on display. If they would have told me about the oil can I would of had them read me the codes and if there were several P codes realted to Trans belt I would have figured it had to be something with that.

                  Just to clarify I have seen these belts tear but never this bad with complete blank page. Also damaged the black Image unit by some of the belt getting fed into unit and scratching drum.

                  Comment

                  • gabitzzup
                    Junior Member
                    • May 2012
                    • 8

                    #10
                    Re: BizHub C253 blank pages

                    Hi, Can someone help me.

                    Bizhub c253 printing blank pages,
                    the Transfer Belt Is god, I change the PWB-PH and the same, change relay Board, change mainboard, change Hv Board.
                    I'm stuck now.

                    Please Hellppp.
                    Thank You.

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4732

                      #11
                      Re: BizHub C253 blank pages

                      Funny, I circled back to this thread that I originally started back in 2014 to answer a question.

                      Check transfer roller on side door. The contacts that mate with machine when door closed may need to be re-shaped to make better contact. Did you stop machine mid-cycle to see if image is on trans belt? is this happening when copying & printing internal test pages?

                      Comment

                      • gabitzzup
                        Junior Member
                        • May 2012
                        • 8

                        #12
                        Re: BizHub C253 blank pages

                        Hi, Thank's for reply
                        No image is forming on Transfer belt and no mater where the printing is comming, print reports, test, copy or computer just blank pages.
                        I had another c253 with mechanical problems and i change from that all the boards except Power Supply
                        i will try what you sugest.

                        Comment

                        • PinkPanther
                          Technician
                          • Dec 2016
                          • 13

                          #13
                          Re: BizHub C253 blank pages

                          Did you change the laser drive board (LDDB) ?

                          Sounds if nothing at all happens to build an image.

                          Comment

                          • copyman
                            Owner / Technician

                            Site Contributor
                            2,500+ Posts
                            • Sep 2005
                            • 4732

                            #14
                            Re: BizHub C253 blank pages

                            In that case if you don't have an image on belt and you have replaced HVPS then look at laser unit. Not sure about the color 4 series if all 4 lasers would go out, but I've had several newer B&W bizhubs give blank pages and NO codes! Most recently a bizhub 363. I was expecting a code if the laser was bad so I did what you did and replaced the HVPS, A board, Image unit and it turned out to be the print head laser unit.

                            Comment

                            • kmcopytech
                              Trusted Tech

                              100+ Posts
                              • Dec 2007
                              • 141

                              #15
                              Re: BizHub C253 blank pages

                              Originally posted by gabitzzup
                              Hi, Can someone help me.

                              Bizhub c253 printing blank pages,
                              the Transfer Belt Is god, I change the PWB-PH and the same, change relay Board, change mainboard, change Hv Board.
                              I'm stuck now.

                              Please Hellppp.
                              Thank You.

                              No image, No code.

                              First check the flat cable.

                              QQ图片20171209184931.jpg

                              QQ图片20171209184834.jpg

                              Good luck!

                              Jack.

                              Comment

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