Konica Minolts BH Pro C5501 Qualty Issues Down One Side With Solid Blacks Only!

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  • tecchie
    Trusted Tech
    100+ Posts
    • Apr 2009
    • 108

    Konica Minolts BH Pro C5501 Qualty Issues Down One Side With Solid Blacks Only!

    I have a customer with a KM Bizhub C5501 with the following quality issue. When printing in full color if there is any solid blacks within about a 1 inch area of the back edge of the paper (as it sits in the finisher-face down) lead to trail edge its faded. Not a straight edge to it but its wavy. it almost looks like its missing developer on one side of the black unit. This only happens with anything that's solid black. If its color its fine. Black developer has been replaced as well as all four charge assemblies. Although not replaced we did switch black drum with color with no change. Looking at the mag roller of the black dv unit the developer looks even all the way across. We just took over this machine from another service company who never reset counts when parts were replaced or no service log so I have no idea where we stand. The machine has 1654012 Total (746800 Black 907100 Color). Thanks in advance for any and all help.
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