konica di3510 duplex jams

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  • cisolutions

    #1

    konica di3510 duplex jams

    Have problem duplexing singal sided ok.
    paper jams going into the nip of the switchback unit
    machine declairs a misfeed same place every time
  • ni311
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2008
    • 658

    #2
    Is the photo interrupter working properly? Try to change it.
    Konica Minolta Error Codes - Explanations and Solutions

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    • fixthecopier
      ALIEN OVERLORD

      2,500+ Posts
      • Apr 2008
      • 4713

      #3
      My most common problem would be the spring on the actuator on the photocell in the switchback unit coming off. I had 2 machines that I could not get to work and had to change the SB-1. I know that is the easy way out but maybe you could swap the units if everything else checks ok.
      The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

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      • minimerlin
        Senior Tech

        Site Contributor
        500+ Posts
        • Nov 2007
        • 851

        #4
        Check that the switcback guide is not broken! Often this is the cause of jams. It should be easy to see if you unship the transport bed you can unclip the cover.
        Please do not PM me without asking first.

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        • petervdw

          #5
          Peter

          Replace your 2 Duplex clutches.

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          • brent
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1212

            #6
            I have had this so much it is common. if the machine works great on single sided. then you do a double sided copy it will jam in that switchback unit. guranteed that actuator has popped off. although it may be something else. we are not there in front of it. but if it was my machine in my area. look at that first thing. a little tricky to reinstall.

            good luck

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