[Error Code] C-E301 on C454e, C554

[Guest]

[T_foot2]

Re: C-E301 on C454e, C554

Wondering what you did to fix this problem E-03? I'm getting the same code on a 454e less than a year old.
Thanks,
Terry

[mx6turbo89]

Re: C-E301 on C454e, C554

Wondering what you did to fix this problem E-03? I'm getting the same code on a 454e less than a year old.
Thanks,
Terry

There's been multiple versions of special firmware released in the last few months to fix many instances of E-30x.

[emujo]

Re: C-E301 on C454e, C554

This code seems to be "fixed" in just about every firmware release. My advice would be mirror the port and wire shark it when scanning. This will at least give you a more detailed breakdown of what is happening. Since this is happening on all 3 devices and started up around the same time, I wouldn't think it's a hardware issue. Here are a few more questions for you..

1 Where are these scans going? Server, desktop? What OS
2. If scanning to a server, were there any MS updates applied or IT changes around the same time?

Seems like a security issue since you can see the PDF arrive, but contains 0 bites. Emujo

[REGSIS]

Re: C-E301 on C454e, C554

Happend to me on 4series when I enabled smb server option in order to share public folder on machine HDD.
Mainly Mac user were on the network, error occurs when some users try to print something...they don't use scan to smb but scan to e-mail and scan to box. FWs K6 and K9.

Since I disabled smb server option error code never came back again. Hope this helps someone.

[iceman490]

Re: C-E301 on C454e, C554

I have a good amount of success with turning off ssdp under network settings. I would have machines pop that code just being idle on the network. Turned that setting off and i havent had a machine pop a code for about 4 days now. Ive tried it on the 4, e and 8 series. Hope this helps someone

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