Bizhub C754e crumpling paper through the ADF

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  • garyaird
    • Dec 2024

    Bizhub C754e crumpling paper through the ADF

    Hi,

    I have a peculiar issue with a bizhub c754e, basically what happens is if you try and use the document feeder to make a copy it will pull the paper through and crumple/wrinkle it, and the original comes out looking like a dogs dinner.

    Has anyone experienced this issue? the document feeder is standard equipment on these machines.

    Cheers
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22694

    #2
    Re: Bizhub C754e crumpling paper through the ADF

    You might remove any foreign objects like paper clips, staples, insects, etc. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2014

      #3
      Re: Bizhub C754e crumpling paper through the ADF

      Jam code?
      Any pics of the original? Before and after.

      Any particular type of paper?


      Sent from my iDon't believe in marketing device using Tapatalk
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2014

        #4
        Re: Bizhub C754e crumpling paper through the ADF

        Is the brush turning in the ADF ? Actually do both turn nicely?


        Sent from my iDon't believe in marketing device using Tapatalk
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • wseyller
          Service Manager

          1,000+ Posts
          • Sep 2012
          • 1129

          #5
          Re: Bizhub C754e crumpling paper through the ADF

          I would be nice to know how far the paper get before it crashes. Jam code will give an indication of what sensor is involved which gives an idea of location.

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