Biz Hub 552

[antone]

Re: Biz Hub 552

J1102

[antone]

Re: Biz Hub 552

Paper

[Desert Rat]

Re: Biz Hub 552

You may also want to tell that other tech to clean the rollers in the finisher. I just ran into a problem with jams in the finisher because the
rollers in the bridge unit were so dirty that they could not grip the paper. This caused the prints to be very wavy and would not stack
or sometimes not even make it to the output. This unit also has a tick tick sound from the exit of the fuser or the duplex drive. I can see
a shaft with a gear that drives the duplex has some wobble in it and causes it to skip teeth in the gears. This slow down of the lead edge
is causing the trail edge to wave a little. It seems to work ok but I still have to dig into the back to find out which shaft or bushings
will need to be replaced.

DR

[habik]

Re: Biz Hub 552

Take paper out and use a pen.

Or

Ask them to load bypass tray with 8 1/2x15. If it works its just the feed section.


Sent from my iDon't believe in marketing device using Tapatalk

[mjunkaged]

Re: Biz Hub 552

The 3 I's of proper troubleshooting; IDENTIFY, ISOLATE, INITIATE (the repair). Have them try swapping the '8x11' into one of the non-working trays to see if the jamming stops in EACH TRAY. Did they confirm that the display shows the correct size loaded into each tray? Conversely , you could try the long paper in the working 'short paper' tray and see if it jams from there. ERROR codes tell you where it actually jammed, not where the customer thinks it's jamming.

[antone]

Re: Biz Hub 552

Not sure..phoned in by another. Tech but 8 by 11 is the only paper that runs

[blackcat4866]

Re: Biz Hub 552

What jam codes? =^..^=

[antone]