i need help c5501 bad transfer in hevy paper, in normal paper is correct the copier.

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  • jcarlos64
    Junior Member
    • Sep 2010
    • 4
    #1

    [CQ] i need help c5501 bad transfer in hevy paper, in normal paper is correct the copier.

    20150401123252273_0001.jpg
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    • Mick01
      Trusted Tech

      250+ Posts
      • Nov 2012
      • 362
      #2
      Re: i need help c5501 bad transfer in hevy paper, in normal paper is correct the copi

      Looks like insufficient transfer to me. How thick is the stock (in microns not gsm)
      Try increasing second transfer firstly. If no improvement i believe it will be neccessary to rebouild the transfer belt unit and replace the second transfer roller lower.
      Hope this helps

        Comment

        • jcarlos64
          Junior Member
          • Sep 2010
          • 4
          #3
          Re: i need help c5501 bad transfer in hevy paper, in normal paper is correct the copi

          Originally posted by Mick01
          Looks like insufficient transfer to me. How thick is the stock (in microns not gsm)
          Try increasing second transfer firstly. If no improvement i believe it will be neccessary to rebouild the transfer belt unit and replace the second transfer roller lower.
          Hope this helps
          thanck you
          but I change the roller transfer, too the unit belt transfer.

          the charge unit is new (4)

            Comment

            • RAI
              Technician

              Site Contributor
              • Feb 2014
              • 44
              #4
              Re: i need help c5501 bad transfer in hevy paper, in normal paper is correct the copi

              By chance is the toner non OEM? I just had a case of non OEM toner not transfering on heavy stock only. I rebuilt the itb assembly, replaced the dev, change the Chargers, the charge settings. Added humidity. I ended up flushing out the toner and replaceing with OEM and everything returned to normal. Oddly the effect was really noticed on MO and ML heavy paper and linen.

                Comment

                • jcarlos64
                  Junior Member
                  • Sep 2010
                  • 4
                  #5
                  Re: i need help c5501 bad transfer in hevy paper, in normal paper is correct the copi

                  Originally posted by RAI
                  By chance is the toner non OEM? I just had a case of non OEM toner not transfering on heavy stock only. I rebuilt the itb assembly, replaced the dev, change the Chargers, the charge settings. Added humidity. I ended up flushing out the toner and replaceing with OEM and everything returned to normal. Oddly the effect was really noticed on MO and ML heavy paper and linen.

                  the toner is original

                    Comment

                    • Albonline
                      Service Manager

                      1,000+ Posts
                      • Sep 2008
                      • 1091
                      #6
                      Re: i need help c5501 bad transfer in hevy paper, in normal paper is correct the copi

                      did you try new paper? this looks like a moisture issue.

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