Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

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  • monette999
    Technician
    • Apr 2016
    • 12

    #1

    [Jamming] Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

    Dear All, my name is Bob and I am new in this forum. Hi to all and thank you in advance for your support.
    I have got a Kyocera Color Laser Printer Mita FS-5016N and I need to decide weather I am now starting to spend money on this unit.
    The laser printer has 100.000 prints on it.

    The failure mode is following.

    When the printer is cold it is causing paper jam in front of the fuser.
    When the printer is online warmed up the paper jam failure is reduced but it wrinkles the paper in the center area.

    What I have done so far!
    I have cleaned all the transfer roles with Acetone and vacuumed all the toner out. The test print quality is Okay.
    I cannot print out the log report. It is disabled and I am familiar with the IBM codes to activate this mode.

    I hope some expert can review my fuser pictures and tell me by experience it this unit is bad or okay. The fuser was cleaned it looked bad before.

    Greetings & thank you for support.

    Robert
    Attached Files
  • correo.tony
    Technician

    50+ Posts
    • Feb 2009
    • 72

    #2
    Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

    This failure is typical in these models when the fuser takes many hours of use,
    change the fuser and fix the problem !

    Bye

    Comment

    • monette999
      Technician
      • Apr 2016
      • 12

      #3
      Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

      Originally posted by correo.tony
      This failure is typical in these models when the fuser takes many hours of use,
      change the fuser and fix the problem !

      Bye

      #

      Thank you Tony,

      can you tell me as well how to read out the event log, before I spend money for a fuser?

      Does this unit has a web interface. i doubt it?

      Greetings

      Comment

      • monette999
        Technician
        • Apr 2016
        • 12

        #4
        Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

        Good moring Australia,

        may the experts helping me understanding the event log codes of my FS- C5016N

        For example:
        Nr.

        16 104641 02,1C,00,00,00,00,00,00,00,00,00,00

        15 104641 02,11,48,01,02,01,08,20,52,08,74,04

        See Attachment.

        BR
        Bob
        Attached Files

        Comment

        • correo.tony
          Technician

          50+ Posts
          • Feb 2009
          • 72

          #5
          Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

          Hy !
          see the event log and jam codes pdf,
          you have so much 48 error codes, see all the items for code 48 !!
          replace the fuser unit !!!!

          Bye
          Attached Files

          Comment

          • subaro
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1274

            #6
            Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

            This printer is big time headache and you must have patience if you want to keep these running and must know them inside out, with the tips and tricks to troubleshoot them. By the way, this model is in service more than 10 yrs and it's time to replace it i would suggest.
            Put some silicone oil on the fuser and if it prints ok for 30 pages or more, then replace the fuser. wrinkling, replace the fuser. The fuser jams can also be caused by the fuser drive gear assy. you have to remove the entire right side assemblies to get to it. the gears get worn
            your jam codes mean, the cause of the jam is inside the printer and the source of the respective trays wherer paper is fed from.

            Also acetone, should not be used in the service of printers except to remove caked toner from metal parts. definitely not on plastics and rubber.
            THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

            Comment

            • monette999
              Technician
              • Apr 2016
              • 12

              #7
              Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

              Dear Subaro & Tony, all

              I have ordered a new fuser and I hope it will solve the problem.

              The upper fuser role had an flat area in the horizontal line. (see picture) If you turn the gear and it arrived to the flat spot the torque went high. But I like the hint with the gear wear subaro. Thank you, I need to check that.

              since I am getting a new fuser, I have to check the gears which I have marked. Correct Subaro.

              Thanks again for all the help.

              Greetings,

              P.S I got the fuser real cheap brand new, 50 Bugs so I thought give it a try.

              BR
              Robert
              Attached Files

              Comment

              • monette999
                Technician
                • Apr 2016
                • 12

                #8
                Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                YES YES YES it was the fuser causing all the problems.

                Folks can I use any 100pin DDR DIMM or 100pin SO DIMM for this printer.

                There is so many DIMM Mempry on the market.

                Thanks





                Originally posted by monette999
                Dear Subaro & Tony, all

                I have ordered a new fuser and I hope it will solve the problem.

                The upper fuser role had an flat area in the horizontal line. (see picture) If you turn the gear and it arrived to the flat spot the torque went high. But I like the hint with the gear wear subaro. Thank you, I need to check that.

                since I am getting a new fuser, I have to check the gears which I have marked. Correct Subaro.

                Thanks again for all the help.

                Greetings,

                P.S I got the fuser real cheap brand new, 50 Bugs so I thought give it a try.

                BR
                Robert

                Comment

                • correo.tony
                  Technician

                  50+ Posts
                  • Feb 2009
                  • 72

                  #9
                  Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                  Hy, I recommend only the brand Buffalo, the rest included Kingston so much errors codes !

                  Bye


                  Tony

                  Comment

                  • monette999
                    Technician
                    • Apr 2016
                    • 12

                    #10
                    Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                    Dear all,
                    since I have the new fuser the first prints were close to perfect.
                    The suddenly it started to make black stains on the edges of the paper.

                    What is the reason for this phenomena.


                    Greetings

                    Bob

                    Comment

                    • monette999
                      Technician
                      • Apr 2016
                      • 12

                      #11
                      Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                      Originally posted by monette999
                      Dear all,
                      since I have the new fuser the first prints were close to perfect.
                      The suddenly it started to make black stains on the edges of the paper.

                      What is the reason for this phenomena.


                      Greetings

                      Bob
                      Hi Tony & Forum,

                      it looks like I am not done with this printer.
                      The paper jamming is gone since I have the new fuser in but take a look on the pictures.

                      I am getting periodictly ink stains. Every second page!! Red & yellow stains & stripes

                      What is the root cause for this. Do I have ink on the primary transfer unit. And if yes how does it come there and how can I avoid it.


                      BR
                      Bob
                      Attached Files

                      Comment

                      • Kyo fan
                        Trusted Tech

                        250+ Posts
                        • Dec 2013
                        • 368

                        #12
                        Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                        To me, this looks like the cleaning blade on Y and M drum unit's isn't doing its job. If i remember correctly, it's close to impossible to reach 2 screws on those blades so you could take it off, wipe it and vacuum the waste toner drainage.

                        Comment

                        • monette999
                          Technician
                          • Apr 2016
                          • 12

                          #13
                          Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                          Hi Kyo Fan,

                          if you are looking at the frequent sport it cannot be the drum blade. Do you agree ?

                          There are so many cleaning blades.

                          Do you think it could be the transfer cleaning blade?

                          BR
                          Bob
                          Attached Files

                          Comment

                          • banginbishop
                            grumpy old git

                            500+ Posts
                            • Oct 2007
                            • 894

                            #14
                            Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                            I agree with kyo fan with the drums being faulty. Most kyoceras you can swap the drums as they are interchangeable. If the tx was at fault all colours would show not just magenta & yellow.
                            Incontinentia Buttocks

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 23008

                              #15
                              Re: Kyocera Mita FS-5016N paper jam before fuser unit and wrinkles in paper

                              Agreed. Transfer waste is typically somewhere between brown and purple. Even with very high % of black usage, the primary transfer waste toner would never be strictly magenta and yellow, it would be black or nearly black. It's either yellow and magenta drum cleaning or overtoning of the yellow and magenta developer that has piled up high enough to contact the transfer belt.

                              If it were me I would do some disassembly. It will be obvious if your drums aren't cleaning, if the transfer belt isn't cleaning, or if there are mountains of toner atop the developing units. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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