Kyocera 400ci firmware

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  • copydocinc
    Trusted Tech

    Site Contributor
    250+ Posts
    • Mar 2015
    • 263

    #1

    Kyocera 400ci firmware

    Can anyone send me the newest version of combined firmware for the 400ci
    The version I have is a couple years old (13.01) and I think a need newer to fix and issue I have

    My customer says sometimes when they send a print job to the machine it says "self diagnosing, please wait" for hours and never prints
    and sometimes it will say "printing" and then never print
    Unplugging the machine makes it work again for a little while, then it happens again. 2 or 3 times a day.

    thanks
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1885

    #2
    Re: Kyocera 400ci firmware

    13.01 is the most current version. What error code is it generating if you check 904 ?
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

    Comment

    • tedtech
      Technician

      50+ Posts
      • Dec 2011
      • 50

      #3
      Re: Kyocera 400ci firmware

      It's probably an F248 code. Update the print driver and/or change emulation. Should take care of it.

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