M6035cidn door

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  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5013
    #1

    M6035cidn door

    Hi,


    Got brand new M6035cidn and can't lift toner door.Button is hard and won't go to the end.Has anyone already had a similar case? Thanks.
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    Tags: None
    • Hose1cook
      Defective Technician

      50+ Posts
      • Jun 2008
      • 80
      #2
      Re: M6035cidn door

      I had the same thing a few weeks ago, it's a pain to get the latch to release even with the covers off. I had to force it open and fortunately I didn't break anything. This will be my first and last M6035 series I sell.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5013
          #3
          Re: M6035cidn door

          Why I feel better if I know I'm not the only one?

          Thanks Hose!
          If it ain't broke, don't fix it
          A picture is worth a thousand words

            Comment

            • The_Murph
              Technician

              50+ Posts
              • Mar 2016
              • 96
              #4
              Re: M6035cidn door

              We have a fairly substantial fleet of that model line in the field. I can't say that I've heard of this type of issue before now. I find it to be a fairly reliable line, so I wouldn't let that one incident be the end-all on the line.
              If you phrase your inquiry properly, you will get the answers you seek...

              Good Luck ... You'll need it! HAHAHA!

              ~Big Dan~

                Comment

                • zoraldinho
                  teacher-guide-expert-guru

                  Site Contributor
                  5,000+ Posts
                  • Mar 2008
                  • 5013
                  #5
                  Re: M6035cidn door

                  Originally posted by The_Murph
                  We have a fairly substantial fleet of that model line in the field. I can't say that I've heard of this type of issue before now. I find it to be a fairly reliable line, so I wouldn't let that one incident be the end-all on the line.

                  Calming. Thanks Murph!
                  If it ain't broke, don't fix it
                  A picture is worth a thousand words

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23008
                      #6
                      Re: M6035cidn door

                      Originally posted by zoraldinho
                      Why I feel better if I know I'm not the only one?

                      Thanks Hose!
                      Misery loves company. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • DavePo
                          Trusted Tech

                          250+ Posts
                          • Jul 2008
                          • 305
                          #7
                          Re: M6035cidn door

                          We had one that the safety latch for the Doc Feeder was broken. It is needed to keep adf from opening when toner door is lifted. The latch is in front left corner and actuates a latch in front left corner of scanner.

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