5500i white dots

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  • miloy7
    Technician
    • Jan 2017
    • 12

    5500i white dots

    Got this problem since yesterday.. Don't know what happened. This was when i copied 5 reams of pages. Any ideas what it'll be? i tried cleaning drum/blade/PCR already and still no luck.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: 5500i white dots

    Judging by your image sample ... well, I don't know anything. There is no image sample.

    But if I were to take a wind-assed guess, I'd say that your primary charge roller has begun arcing to the drum. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • miloy7
      Technician
      • Jan 2017
      • 12

      #3
      Re: 5500i white dots

      Originally posted by blackcat4866
      Judging by your image sample ... well, I don't know anything. There is no image sample.

      But if I were to take a wind-assed guess, I'd say that your primary charge roller has begun arcing to the drum. =^..^=
      Sorry. I can't upload image. because of forum error.

      will try to check this.

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