Kyocera 6052 ci with Error c7911

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  • chester
    Technician
    • Jun 2016
    • 36

    Kyocera 6052 ci with Error c7911

    I am getting an error c7911 which is related to the black developer eprom.
    Having replaced the black developer unit twice I am now getting either a blank area where the black image should be or I get a horrendous double black image over the page.
    I have also replaced the front pcb which all drum and developer units plug into.
    This particular device seems a right Friday afternoon job and even my colleague who has taken a look is not sure.
    Any ideas/suggestions would be gratefully received.
  • yakyitz
    Trusted Tech

    100+ Posts
    • Nov 2007
    • 234

    #2

    Comment

    • yakyitz
      Trusted Tech

      100+ Posts
      • Nov 2007
      • 234

      #3
      Re: Kyocera 6052 ci with Error c7911

      replacing the image feed pwb solved the eeprom error codes on the machine i was working on. Let us know what happens with your issue

      Comment

      • yakyitz
        Trusted Tech

        100+ Posts
        • Nov 2007
        • 234

        #4
        Re: Kyocera 6052 ci with Error c7911

        I retract my previous post. Customer just called yesterday, machine is again throwing C7901, C7903, C7904 codes.

        Comment

        • kyove
          Technician

          50+ Posts
          • Apr 2015
          • 62

          #5
          Re: Kyocera 6052 ci with Error c7911

          Hi guys,

          Someone has resolved this problem?
          I have a TASKalfa 4052ci. Starting from 1st May got the following error codes:
          C7620 (three times)
          C7903 (one time)
          C7904 (one time)
          C7901 (one time)
          C7911 (one time)

          Suggestion?

          Thank you in advance,
          Kyove

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Kyocera 6052 ci with Error c7911

            Originally posted by kyove
            Hi guys,

            Someone has resolved this problem?
            I have a TASKalfa 4052ci. Starting from 1st May got the following error codes:
            C7620 (three times)
            C7903 (one time)
            C7904 (one time)
            C7901 (one time)
            C7911 (one time)

            Suggestion?

            Thank you in advance,
            Kyove

            good job grave robber!

            start a new thread,, your's isn't even the same damn model.

            Comment

            • KYO_OEM
              Senior Tech

              500+ Posts
              • Aug 2011
              • 636

              #7
              Re: Kyocera 6052 ci with Error c7911

              As i had written in another threat,
              we are talking about serial communication line.
              If one of the components/ Eeproms not working probably, system will stop at last point and you`ll get the communication error for this component.
              See enclosed file for better understanding
              Attached Files

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