How to fix fixing error code in km 3040

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  • KHAN
    Trusted Tech
    • Aug 2006
    • 261
    #1

    [Error Code] How to fix fixing error code in km 3040

    Hello friends i have KM 3040 copier ,The touch screen is not working but the copier is working for making copies , today we have FIXING ERROR in it So HOW TO RESET THIS CODE WITH OUT USING TOUCH SCREEN ?
    IMG_20181106_094833.jpg
    THANKS
    Tags: code, copier, error, screen, touch
    • patrickjlc
      Trusted Tech

      100+ Posts
      • Feb 2015
      • 212
      #2
      Re: How to fix fixing error code in km 3040

      Originally posted by KHAN
      Hello friends i have KM 3040 copier ,The touch screen is not working but the copier is working for making copies , today we have FIXING ERROR in it So HOW TO RESET THIS CODE WITH OUT USING TOUCH SCREEN ?
      [ATTACH=CONFIG]41046[/ATTACH]
      THANKS
      You can do u201 to reset the touch screen and then do the u163 to reset the fixing unit error.
      On u201 touch the 3 plus marks to adjust touch screen. Use some alcohol or windex to clean the screen also.

      Sent from my SM-G930V using Tapatalk

        Comment

        • KHAN
          Trusted Tech
          • Aug 2006
          • 261
          #3
          Re: How to fix fixing error code in km 3040

          Originally posted by patrickjlc
          You can do u201 to reset the touch screen and then do the u163 to reset the fixing unit error.
          On u201 touch the 3 plus marks to adjust touch screen. Use some alcohol or windex to clean the screen also.

          Sent from my SM-G930V using Tapatalk


          Thanks friend for your reply , but my TOUCH SCREEN is Totally out of order.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22702
              #4
              Re: How to fix fixing error code in km 3040

              Then you'll have to fix the touch screen before you reset the fuser error.

              I had this exact same situation on a bizhub 350. Enduser needed a System Error Clear, but the panel was kaput. I told them the same thing. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2017
                  #5
                  Re: How to fix fixing error code in km 3040

                  You could have debris pressing down on the screen. Clean all 4 edges with a thin card from your wallet. Clean it out good and deep.

                    Comment

                    • patrickjlc
                      Trusted Tech

                      100+ Posts
                      • Feb 2015
                      • 212
                      #6
                      Re: How to fix fixing error code in km 3040

                      When you touch the screen buttons do they do anything, like press A4 and shows Zoom, or does nothing at all?
                      Clean the plastic covering the screen, the corners as someone posted.
                      If nothing else, order a new touch screen glass from the web, and change it. Shouldn't take more than 10 minutes.

                      Sent from my SM-G930V using Tapatalk

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808
                          #7
                          Re: How to fix fixing error code in km 3040

                          Originally posted by KHAN
                          Thanks friend for your reply , but my TOUCH SCREEN is Totally out of order.
                          did you EVEN try the touchscreen reset calibration process as described? you have to fix touchscreen issue before proceeding

                            Comment

                            • KHAN
                              Trusted Tech
                              • Aug 2006
                              • 261
                              #8
                              Re: How to fix fixing error code in km 3040

                              Originally posted by Phil B.
                              did you EVEN try the touchscreen reset calibration process as described? you have to fix touchscreen issue before proceeding
                              Thanks friends i did all these tips , i replace an other complete panel RESET THE ERROR and fix the old PANEL again with the same copier,BANG
                              THANKS to ALL

                                Comment

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