Kyocera ci problem

[bsm2]

[bsm2]

Re: Kyocera ci problem

The firmware is up to date. This is the first time I've seen this problem and hopefully the last. I've gotta go back tomorrow and set up SMB scan again because U021 wiped it.

Don't think I ever ran a U21
No worries it's fixed.

[BillyCarpenter]

Re: Kyocera ci problem

Also you should update the firmware if needed.

The firmware is up to date. This is the first time I've seen this problem and hopefully the last. I've gotta go back tomorrow and set up SMB scan again because U021 wiped it.

[bsm2]

Re: Kyocera ci problem

Also you should update the firmware to the lastest level if it's not already.

[bsm2]

Re: Kyocera ci problem

I'm not an authorized dealer. I'm an independent out here in the wilderness. Thank God for this site.

Almost never have to use prescribe commands maybe 5 times in 40 years.

Most likely iclink would not work if the card was frozen.

KYOCERA Nic cards very rarely fail.

Usually it's a lighting strike.

[BillyCarpenter]

Re: Kyocera ci problem

If you have access download the prescribe manual and iclink tool.

I'm not an authorized dealer. I'm an independent out here in the wilderness. Thank God for this site.

[bsm2]

Re: Kyocera ci problem

If you have access download the prescribe manual and iclink tool.

[BillyCarpenter]

Re: Kyocera ci problem

After you changed the unit to DHCP did you power cycle the machine? Changes to the network only take effect after a reboot.

Yes, I'm aware of that and I did cycle the machine. I'm not sure what was going on with the machine but NOTHING worked until I ran U021 and it was like magic.

[bsm2]

Re: Kyocera ci problem

Certainly.

The clue was the ipaddress did not CHANGE after setting to DHCP.
No worries it's fixed.
Is machine on a surge suppressor? thats includes Network?

[Santander]

Re: Kyocera ci problem

Read the post above yours. I did change to DHCP. Didn't work.

After you changed the unit to DHCP did you power cycle the machine? Changes to the network only take effect after a reboot.

[BillyCarpenter]

Re: Kyocera ci problem

Did you power cycle the machine after the change?
no

Certainly.

[bsm2]

Re: Kyocera ci problem

Read the post above yours. I did change to DHCP. Didn't work.

Did you power cycle the machine after the change?
no

You must power cycle almost all changes for them to take affect.

[BillyCarpenter]

Re: Kyocera ci problem

Kyocera Nic cards freeze sometimes
If you had followed the advice of setting the card back to DHCP and then checked You would Not had to run a U21.

Prescribe commands send data to make setting and parameters changes. Almost NEVER Ever had to do unless You know what your doing or Hotline or tech rep tells you to do it.

Read the post above yours. I did change to DHCP. Didn't work.

[bsm2]

Re: Kyocera ci problem

Kyocera Nic cards freeze sometimes
If you had followed the advice of setting the card back to DHCP and then checked You would Not had to run a U21.

Prescribe commands send data to make setting and parameters changes. Almost NEVER Ever had to do unless You know what your doing or Hotline or tech rep tells you to do it.

[BillyCarpenter]

Re: Kyocera ci problem

PS - Before I ran U021 i changed to DHCP and it pulled the same IP address - 10.157.1.113. It wouldn't pull a different IP address. I don't know if their IT guy accessed the router remotely and reserved the IP address. The guy never called me back. Nothing worked unit I ran U021. But it did wipe out the address book.