Kyocera M2040dn paper jams

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 500

    Kyocera M2040dn paper jams

    Hi,

    Customer called for having jams sometimes, mostley on cass2, but recently also on cass 1
    Changed the pickups and feed rollers from both cassettes.

    Still having occasionally (!) jams with error J0511 and J4211
    Not much experience with this model, none actually . .

    Probably a sensor or clutch isssue here?

    Any help from experienced kyo engineers is welcome

    Thanks in advance

    gr George
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 587

    #2

    Comment

    • tmaged
      Owner/Service Manager

      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1813

      #3
      Re: Kyocera M2040dn paper jams

      Firmware.jpgFirmware just released yesterday to change timing for jams.
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

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