7052ci with a C2870

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  • Necrocannibal
    Trusted Tech

    100+ Posts
    • May 2008
    • 212
    #1

    7052ci with a C2870

    Anyone had this code that refuses to go away? We replaced the waste toner motor and cleaned everything out and it still throws the code when you turn the machine on. I got it to go away once and then it came back later that afternoon so I assumed it was the motor going out. I can not get it to go away now even after putting another motor in it. Has anyone seen the transfer belt waste toner section cause this code?
    Tags: afternoon, code, motor, toner, waste
    • fishleg
      Trusted Tech

      Site Contributor
      250+ Posts
      • Mar 2009
      • 426
      #2
      Re: 7052ci with a C2870

      Does it refer to black Dev shutter? I had one took the waste box at the front to get at the drums did what I needed to do and ended up with a very similar code. There's a sensor at the front on that box I managed to get my air can into it worked fine after that.

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        • Necrocannibal
          Trusted Tech

          100+ Posts
          • May 2008
          • 212
          #3
          Re: 7052ci with a C2870

          Originally posted by fishleg
          Does it refer to black Dev shutter? I had one took the waste box at the front to get at the drums did what I needed to do and ended up with a very similar code. There's a sensor at the front on that box I managed to get my air can into it worked fine after that.
          No it's the waste toner collection motor, after researching more there are two waste toner motor and we replaced the wrong one so we are replacing the other one now to see what happens.

          Sent from my SM-N986U using Tapatalk

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            • Necrocannibal
              Trusted Tech

              100+ Posts
              • May 2008
              • 212
              #4
              Re: 7052ci with a C2870

              Waste toner collection motor fixed this, it's the motor on the right side of tbe inner section you slide out to gain access to the drums and developers.

              Sent from my SM-N986U using Tapatalk

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                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 16308
                  #5
                  Re: 7052ci with a C2870

                  Thanks for the update.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                    • Necrocannibal
                      Trusted Tech

                      100+ Posts
                      • May 2008
                      • 212
                      #6
                      Re: 7052ci with a C2870

                      Originally posted by BillyCarpenter
                      Thanks for the update.
                      You're welcome, figured I'd make it easy on someone else.

                      Sent from my SM-N986U using Tapatalk

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                        • fishleg
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Mar 2009
                          • 426
                          #7
                          Re: 7052ci with a C2870

                          Originally posted by Necrocannibal
                          You're welcome, figured I'd make it easy on someone else.

                          Sent from my SM-N986U using Tapatalk
                          How easy was it to replace? Looks pretty major to get into that magic box 😂.

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                            • Necrocannibal
                              Trusted Tech

                              100+ Posts
                              • May 2008
                              • 212
                              #8
                              Re: 7052ci with a C2870

                              Originally posted by fishleg
                              How easy was it to replace? Looks pretty major to get into that magic box [emoji23].
                              It's simple, it's on the side and you don't have to remove anything to get to it. It has two screws and one plug, 5 minute job.

                              Sent from my SM-N986U using Tapatalk

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