Disable ability to use internet browser

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  • yakyitz
    Trusted Tech

    100+ Posts
    • Nov 2007
    • 243

    #1

    Disable ability to use internet browser

    Anyone know whether I can totally disable the Browser function? Customers don't even want the Admin to have rights to display\use browser. We're talking on the "3" and "4" series A3 machines.
  • CWP
    Trusted Tech

    100+ Posts
    • Jun 2013
    • 168

    #2
    Re: Disable ability to use internet browser

    Internet browser is turned off by default, so just don't turn it on. If you need to prevent Admin from turning it on then you would need to change the password, but if the administrator did not know the Admin account password they could not do anything else if they needed to either.

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    • yakyitz
      Trusted Tech

      100+ Posts
      • Nov 2007
      • 243

      #3

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1867

        #4
        Re: Disable ability to use internet browser

        The best way would be to disable it, and change the admin password so whoever is enabling it, cannot.
        That sounds like an internal issue at the customers location.
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

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        • PrintWhisperer
          Trusted Tech

          250+ Posts
          • Feb 2018
          • 465

          #5
          Re: Disable ability to use internet browser

          As pointed out, anything that can be done to disable it can be undone by an Administrator. If the customer doesn't trust his administrators, demote them.

          This is silly.
          Any Admin worth his salt would find a way to block the device's internet access with his network.
          "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 16308

            #6
            Re: Disable ability to use internet browser

            Originally posted by PrintWhisperer
            As pointed out, anything that can be done to disable it can be undone by an Administrator. If the customer doesn't trust his administrators, demote them.

            This is silly.
            Any Admin worth his salt would find a way to block the device's internet access with his network.

            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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            • yakyitz
              Trusted Tech

              100+ Posts
              • Nov 2007
              • 243

              #7

              Comment

              • PrintWhisperer
                Trusted Tech

                250+ Posts
                • Feb 2018
                • 465

                #8
                Re: Disable ability to use internet browser

                Nope....still silly (not you, your customer)
                "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

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                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 16308

                  #9
                  Re: Disable ability to use internet browser



                  I'm just guessing as I have never called Kyocera and asked them if they can brew up a special firmware because my customer has an unusual request, but I'm guessing that's not on Kyocera's menu because they'd be overwhelmed with similar requests.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • PrintWhisperer
                    Trusted Tech

                    250+ Posts
                    • Feb 2018
                    • 465

                    #10
                    Re: Disable ability to use internet browser

                    Originally posted by BillyCarpenter
                    I'm just guessing as I have never called Kyocera and asked them if they can brew up a special firmware because my customer has an unusual request, but I'm guessing that's not on Kyocera's menu because they'd be overwhelmed with similar requests.
                    I think in their eyes they have already given the ability. Disable IS Remove if you can protect your Admin credentials.

                    If the workers are remote, no worries about them walking up to the machine (and I am guessing the VNC should be disabled as well because they could drive the browser remotely that way)

                    As for the site people, what stops them from using their phone browsers when on the church wifi? Should not this also prevent the MFP?


                    I would not even entertain the idea of suggesting it to the engineers for fear of looking stupid.
                    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                    Comment

                    • yakyitz
                      Trusted Tech

                      100+ Posts
                      • Nov 2007
                      • 243

                      #11
                      Re: Disable ability to use internet browser

                      Originally posted by BillyCarpenter
                      I'm just guessing as I have never called Kyocera and asked them if they can brew up a special firmware because my customer has an unusual request, but I'm guessing that's not on Kyocera's menu because they'd be overwhelmed with similar requests.

                      Comment

                      • BillyCarpenter
                        Field Supervisor

                        Site Contributor
                        VIP Subscriber
                        10,000+ Posts
                        • Aug 2020
                        • 16308

                        #12
                        Re: Disable ability to use internet browser


                        I read back through this thread to make sure I understood your request.

                        At this point, I think its pretty clear that new firmware isn't an option. Now we're back to what Print Whisperer is suggesting. His method blocks internet access but it could be turned back on by an Admin. But an Admin is supposed to be a TRUSTED user. Shouldn't be an issue.

                        Bottom Line (IMHO) - Tell your customer that this is the way it is and that's that.
                        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                        Comment

                        • tedtech
                          Technician

                          50+ Posts
                          • Dec 2011
                          • 50

                          #13
                          Re: Disable ability to use internet browser

                          Sounds like Amish. I've dealt with some of them in their businesses. They went as far as not referring to computers as computers because they weren't allowed to use computers. Same group who ran copiers off banks of marine batteries charged by solar panels......

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