Ecosys M6230cidn casette empty message

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Alkeros
    Technician
    • Oct 2022
    • 10
    #1

    [Jamming] Ecosys M6230cidn casette empty message

    hi everybody,

    i have a M6230cidn that gives me the message that the casette is empty even though the casette is full. sometimes it accepts that the casette is full but when i print a job it stops after 5-6 pages and says that the casette is empty. i'm going back with another casette tomorrow maybe the lifting mechanism is busted. i can hear the lift motor working tough.

    Any other ideas?
    Tags: casette, empty, full, m6230cidn, message
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23006
      #2
      Re: Ecosys M6230cidn casette empty message

      Have you looked at the paper empty flag yet? They can get bent, damaged.

      Also the paper size switches wear out.

      Do you hear any load clicking when the paper lifts?
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • ntbann
          Senior Tech

          500+ Posts
          • Jan 2012
          • 628
          #3
          Re: Ecosys M6230cidn casette empty message

          Most likely its what BC said. Look at the white arm. If its bent you will see a stress mark in the plastic. I usually flip them onto the front to see.

            Comment

            • Alkeros
              Technician
              • Oct 2022
              • 10
              #4
              Re: Ecosys M6230cidn casette empty message

              Last week i finally got to fixing the problem (i also had to preplace a black drum and it took forever for the part to arrive). The white arm was indeed broken. thanks for the tip!

                Comment

                • fishleg
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Mar 2009
                  • 426
                  #5
                  Re: Ecosys M6230cidn casette empty message

                  The cassette on these is awful would love to know why they didn't make it spring loaded and do away with the ancient dial on the front. Just have it on the screen set paper size...

                  The tray with a gear and motor driven lift is so bad. The white arm is horrendous tray goes in then makes it drop and it's kinda bent when new so it's almost impossible to guess how it should look.

                  My rant for the day here's hoping to a design change...

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23006
                      #6
                      Re: Ecosys M6230cidn casette empty message

                      Originally posted by fishleg
                      The cassette on these is awful would love to know why they didn't make it spring loaded and do away with the ancient dial on the front. Just have it on the screen set paper size...

                      The tray with a gear and motor driven lift is so bad. The white arm is horrendous tray goes in then makes it drop and it's kinda bent when new so it's almost impossible to guess how it should look.

                      My rant for the day here's hoping to a design change...
                      You may not think so, but Kyocera watches these boards. Here's an example:
                      A few years ago (12 yrs?) I was calling the hotline frequently to get information about the undocumented "Engineering Codes". It was like pulling teeth! Nothing in the manuals, no bulletins, the hotline released very little ... This was in the days when D-Net was thriving. I started a thread amongst the elite Kyocera guys at D-Net: What are your experiences with CFxxx codes? Which codes? How did you fix? ANY information you have? ... and I put it together in an Excel spreadsheet, posting it into the thread. A couple of weeks later Kyocera decided to release a bulletin about the meaning of CFxxx codes. There were no real fixes in the bulletin, but they did define the codes in a way that made it more understandable. And I think we would still be guessing if I hadn't started that thread.

                      So they may never admit it, but they are watching. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • BillyCarpenter
                          Field Supervisor

                          Site Contributor
                          VIP Subscriber
                          10,000+ Posts
                          • Aug 2020
                          • 16374
                          #7
                          Re: Ecosys M6230cidn casette empty message

                          Originally posted by blackcat4866
                          You may not think so, but Kyocera watches these boards. Here's an example:
                          A few years ago (12 yrs?) I was calling the hotline frequently to get information about the undocumented "Engineering Codes". It was like pulling teeth! Nothing in the manuals, no bulletins, the hotline released very little ... This was in the days when D-Net was thriving. I started a thread amongst the elite Kyocera guys at D-Net: What are your experiences with CFxxx codes? Which codes? How did you fix? ANY information you have? ... and I put it together in an Excel spreadsheet, posting it into the thread. A couple of weeks later Kyocera decided to release a bulletin about the meaning of CFxxx codes. There were no real fixes in the bulletin, but they did define the codes in a way that made it more understandable. And I think we would still be guessing if I hadn't started that thread.

                          So they may never admit it, but they are watching. =^..^=
                          Very cool story. Thanks for sharing.
                          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                            Comment

                            • fishleg
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Mar 2009
                              • 426
                              #8
                              Re: Ecosys M6230cidn casette empty message

                              Hope they watch can DM me I have a million ideas for them 😂.

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 23006
                                  #9
                                  Re: Ecosys M6230cidn casette empty message

                                  Originally posted by fishleg
                                  Hope they watch can DM me I have a million ideas for them 😂.
                                  Post them here, and they'll take the credit in a bulletin. ^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

                                    Previous template Next
                                    Working...