Kyocera 5052ci blue background only when printing color

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  • buzz
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2013
    • 279
    #1

    Kyocera 5052ci blue background only when printing color

    There's a blue background only when printing color.
    Ran several DV and drum refreshes. Checked DV push button locks. Color only 128K and Blk 28K
    See samples

    Page from doc00714920240111003916.pdf
    Tags: background, blue, color, locks, printing
    • gregrcs
      Technician

      Site Contributor
      • Apr 2010
      • 22
      #2
      Re: Kyocera 5052ci blue background only when printing color

      How does the charge roller look ?

        Comment

        • Ropariva
          Senior Tech

          500+ Posts
          • Mar 2016
          • 587
          #3
          Re: Kyocera 5052ci blue background only when printing color

          What have you done so far? Have you swapped drums around to eliminate the drum from the equation? Do you have another machine you can swap the dev in/out?
          Looks like you may have lost dev bias, so possibly a HVT or connection issue.


          Sent from my iPad using Tapatalk

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 14678
              #4
              Re: Kyocera 5052ci blue background only when printing color

              Originally posted by buzz
              There's a blue background only when printing color.
              Ran several DV and drum refreshes. Checked DV push button locks. Color only 128K and Blk 28K
              See samples

              [ATTACH]61637[/ATTACH]
              If you have another drum and DV unit, I'd try swapping and see if it corrects the problem.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • jcg54
                  Technician
                  • Jul 2023
                  • 21
                  #5
                  Re: Kyocera 5052ci blue background only when printing color

                  Be wary of the secondary transfer roller in the door, You may have solved an issue and the transfer roller has picked up the toner and is continuing to make the pages blue.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22693
                      #6
                      Re: Kyocera 5052ci blue background only when printing color

                      You need to try a new drum and/or developing unit, preferably both together. I suspect that the cyan developer is overtoning.
                      =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • buzz
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Aug 2013
                          • 279
                          #7
                          Re: Kyocera 5052ci blue background only when printing color

                          Originally posted by blackcat4866
                          You need to try a new drum and/or developing unit, preferably both together. I suspect that the cyan developer is overtoning.
                          =^..^=
                          Both on order, will do exactly this, thanks!

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