Taskalfa 500ci not booting up

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  • brancas
    Technician

    50+ Posts
    • Jul 2009
    • 78

    #1

    Taskalfa 500ci not booting up

    After installing a new engine board and new hard drives on a Taskalfa 500ci, machine was stuck on welcome screen. Switched machine off and on it then displayed C0640 error code. Formatted hard drive now machine is stuck on "now restoring data to hard drive" By the way its a new machine
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #2
    You need to reload firmware immediately after replacing the engine board. You can still reload the firmware.

    There are two different types of engine PWBs. Did you order and install the same type? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • brancas
      Technician

      50+ Posts
      • Jul 2009
      • 78

      #3
      version 8 firmware was loaded.
      PARTS PWB ENGINE ASSY SP
      2H794070 was the part ordered

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #4
        Originally posted by brancas
        version 8 firmware was loaded.
        PARTS PWB ENGINE ASSY SP
        2H794070 was the part ordered
        Current firmware is v. 9.01

        Did the old PWB have 2H94070 printed on it?
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • brancas
          Technician

          50+ Posts
          • Jul 2009
          • 78

          #5
          there was no part no. just a serial no.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22997

            #6
            I wonder if I'm interpreting this tip wrong...

            There is definitely a different engine board for the lower segment machines than the higher segment machines. From a certain point of view that's two different engine boards. The parts manual lists only one part number for the higher segment machines-the number you ordered. OK, so disregard the second suggestion.

            Did all the firmware successfully load? Pay particular attention to the last screen. Which one or ones failed? If it's engine or Hi voltage that fails, you may need to contact the hotline to get a special form of the firmware with engine firmware only. And no, you can't just pick out a single file to load. You'll load the special firmware first, then if that succeeds load the combined firmware. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • spannerman
              Junior Member
              • May 2009
              • 2

              #7
              Did you swap the eeprom from the old board to the new?

              Comment

              • brancas
                Technician

                50+ Posts
                • Jul 2009
                • 78

                #8
                installed ver 9.01 firmware and re connected connections to engine board, machine working, thanks 4 the info.

                Comment

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