KM-4050 Copy problem - blank copy

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  • sggarge
    Technician
    • Jun 2009
    • 19

    #1

    [Misc] KM-4050 Copy problem - blank copy

    Hi everybody, Recently I cleaned Optical section of KM-4050, as lens, exposure lamp and mirror was very dusty I cleaned it with white cloth. after finishing cleaning I properly closed optical section and when i try to copy of original document blank print is coming out. As I print from computer print is coming very good but copy is blank print. Any Idea? please suggest. When I run maintainance code U411 Error coming out at INPUT Section, Error code is 04 (In service manual error 04 is showing black band is not detected (scanner leading edge registration) How to resolve this issue? Thanking in anticipation
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2459

    #2
    Re: KM-4050 Copy problem - blank copy

    Check the mirrors. Maybe you accidentely moved one during cleaning.

    Comment

    • sggarge
      Technician
      • Jun 2009
      • 19

      #3
      Re: KM-4050 Copy problem - blank copy

      Originally posted by Eric1968
      Check the mirrors. Maybe you accidentely moved one during cleaning.
      removed all mirror again and fixed it properly, still problem is not soved, help me if u r online, my skype is sggarge

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22858

        #4
        Re: KM-4050 Copy problem - blank copy

        There is a shading plate there somewhere (white reference sticker) either on the underside of the index plate or the underside of the scanner's edge. The "black band" referred to is a stripe on that shading plate, that acts as a reading starting point. If the CCD cannot see this stripe, it could be that the stripe is faded or just gone, the scanner is out of position at the specific time it's looking for it, a mirror could be misaligned (it's very easy to knock loose one of those spring clips), the CCD could be out of position/focus (did you remove the CCD? or lens?), or maybe you dislodged one of the cables to the CCD or shading PWB.

        Hopefully you did not remove the CCD or lens. Those are aligned at the factory, and are very difficult to re-align without the factory tools. I spent most of a day on a Panasonic fax, in which the genius tech removed the four painted screws, then could not get an image any more.

        I'd probably start right at the shading plate, and examine each component along the path to the CCD:
        shading plate > mirror1 > scanner cables/rails/gliders > mirror2 > mirror3 > lens > CCD > wiring

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • sggarge
          Technician
          • Jun 2009
          • 19

          #5
          Re: KM-4050 Copy problem - blank copy

          Where is a shading plate? i didnt see any white sticker.

          neither i touch ccd, ccd cable nor its alignment so i think ccd is not the problem. I only cleaned all three mirror and exposure lamp, and I am very much sure about mirror alignment cause after cleaning i was precisely knock all spring clips.

          Doubtfully it is a shading plate..... but i did not remeber where it is... (while disassembling optical unit i did not remember any sticker)

          Comment

          • sggarge
            Technician
            • Jun 2009
            • 19

            #6
            Re: KM-4050 Copy problem - blank copy

            dear blackcat, i am online on skype. and working on same issue since 10 hour. could u help me. my skype name is - sggarge

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22858

              #7
              Re: KM-4050 Copy problem - blank copy

              The manual does not have a good view of it, but look here:
              shadingplate.JPG
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • sggarge
                Technician
                • Jun 2009
                • 19

                #8
                Re: KM-4050 Copy problem - blank copy

                just read SM, It is mirror 2 on which white sticker is permanently adhered, In my case it is still there.

                Comment

                • sggarge
                  Technician
                  • Jun 2009
                  • 19

                  #9
                  Re: KM-4050 Copy problem - blank copy

                  THANK YOU BLACK CAT, THANK YOU VERY MUCH. RESOLVED......


                  hahahahahaha

                  Thank you copytechnet moderator, countless to say this site is very helpful

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22858

                    #10
                    Re: KM-4050 Copy problem - blank copy

                    Did you have the glass off, perchance? =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • sggarge
                      Technician
                      • Jun 2009
                      • 19

                      #11
                      Re: KM-4050 Copy problem - blank copy

                      glass off? i did not get u black cat....

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22858

                        #12
                        Re: KM-4050 Copy problem - blank copy

                        Were you running the machine with the glass not installed? =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • habik
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 2014

                          #13
                          Re: KM-4050 Copy problem - blank copy

                          I bet anything , just judging by him laughing that he had the glass 180' turned ...
                          .OK Google! ... will I need Berrocca this morning?
                          Firmwares HERE

                          Comment

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