KM-3060 (add paper to drawer 1 message)

[jockey]

I have a KM-3060 giving a (add paper to drawer 1) message when receiveing a fax, the tray is full and the message only pops up when receiving a fax, print and copy from tray one is fine, I'm thinking the drawer has been assigned a specific size.

[Eric1968]

Re: KM-3060 (add paper to drawer 1 message)

Check if Tray 1 is set to the right media type. If the fax is set to color paper, then the Tray 1 also has to be set to color paper.

[ES-OGT]

Re: KM-3060 (add paper to drawer 1 message)

Also make sure it's set to Auto(inch) for paper size. Faxes tend to be stingy about that.

[rashid120]

Re: KM-3060 (add paper to drawer 1 message)

System Menu........common setting.........Original/Paper setup..... Cassette Setting....

check media,type and size...

Cassette 1: Auto....paper... plain (if not using color or other media type transparency etc... )
Cassette 2: Auto....paper....Plain (if not using color or other media type)
same for MP Trey Setting



your problem will be solved


Thanks and Regards

Rashid Iqbal


Rashid Iqbal

[copiman]

Re: KM-3060 (add paper to drawer 1 message)

I have a KM-3060 giving a (add paper to drawer 1) message when receiveing a fax, the tray is full and the message only pops up when receiving a fax, print and copy from tray one is fine, I'm thinking the drawer has been assigned a specific size.

Hey Jockey,

What did you find as a fix?

[jockey]

Re: KM-3060 (add paper to drawer 1 message)

The issue hasn't been resolved yet, the office it was in is currently closed remodeling when they reopen Im going to try what rashid120 said try

[copiman]

Re: KM-3060 (add paper to drawer 1 message)

Thanks. I have one of these in the field, so let us know. Every little bit helps.

[jockey]

Re: KM-3060 (add paper to drawer 1 message)

Hey Copiman, wanted to update you on the add paper issue, I did what rashid120 said and that took care of the problem. Thanks rashid120

[copiman]

Re: KM-3060 (add paper to drawer 1 message)

Thanks jockey for the follow up. I cannot say it enough. Sharing the final solution on the thread helps sooo many people on this site. Thank you again for your efforts.

[luis8832]

Re: KM-3060 (add paper to drawer 1 message)

I must agree, every follow up on these replies helps all of us become better techs and hopefully command better salaries! lol