Cannot Print PDF from Kyocera FS-1300D

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  • Mr Davo
    Technician
    • Dec 2011
    • 35
    #1

    [Misc] Cannot Print PDF from Kyocera FS-1300D

    Hi,

    I have a Kyocera FS-1300D in my office. I can print any type of documents except for PDFs. When printing PDFs, the paper comes half way out and the printer swallows it back it and it get jammed inside.

    What can I do to fix this error?

    Cheers,

    Mr Davo
    Tags: None
    • TheOwl
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1732
      #2
      Re: Cannot Print PDF from Kyocera FS-1300D

      Can you duplex other documents (non PDF).
      Please don't ask me for firmware or service manuals as refusal often offends.

        Comment

        • DWise
          Senior Tech

          500+ Posts
          • Apr 2010
          • 895
          #3
          Re: Cannot Print PDF from Kyocera FS-1300D

          Have you checked your Emulation?
          Do for one what you wished you could do for everyone. - Andy Stanley

            Comment

            • DWise
              Senior Tech

              500+ Posts
              • Apr 2010
              • 895
              #4
              Re: Cannot Print PDF from Kyocera FS-1300D

              Davo, do you have an update? Would like to know what the problem is and the possible solution.
              Do for one what you wished you could do for everyone. - Andy Stanley

                Comment

                • Mr Davo
                  Technician
                  • Dec 2011
                  • 35
                  #5
                  Re: Cannot Print PDF from Kyocera FS-1300D

                  Hello DWise,

                  Thanks so much for your continued interest in my thread - unfortunately I have not yet found a solution. I have tried various different drivers (from Kyocera), however there has been no improvement. My next move is likely to be the installation of an Adobe Reader alternative, such as FoxIt Reader!

                  Kind Regards,

                  Davo

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23008
                      #6
                      Re: Cannot Print PDF from Kyocera FS-1300D

                      Before you do that, try the Print-As-Image function in the driver. Look for the Advanced button, then the checkbox Print-As-Image. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Mr Davo
                          Technician
                          • Dec 2011
                          • 35
                          #7
                          Re: Cannot Print PDF from Kyocera FS-1300D

                          I tried the Print as Image function it still give an error. Earlier this printer was working perfectly with a Windows XP OS but at the moment I have Windows 7 Pro (64 bit) OS. I tried Foxit Reader as well but with Foxit Reader It doesn't print at all.

                            Comment

                            • tlf
                              Technician
                              • Nov 2010
                              • 39
                              #8
                              Re: Cannot Print PDF from Kyocera FS-1300D

                              Try this With the windows driver under printing preferences click on the ppd tab then pick kpdl and under optioms pick pass threw and apply then try it let us know if it worked.

                                Comment

                                • tlf
                                  Technician
                                  • Nov 2010
                                  • 39
                                  #9
                                  Re: Cannot Print PDF from Kyocera FS-1300D

                                  did you get it fixed or not

                                    Comment

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