Kyocera KX Driver losing config settings

[bsm2]

Got brand new drivers that keep losing all feature after a couple days and having to reconfigure with finisher , job accounting etc....

[eddie110171]

Re: Kyocera KX Driver losing config settings

What version driver and what operating system?

[bsm2]

Re: Kyocera KX Driver losing config settings

5.3 and windows server 2008 with 32bit and 64 bit drivers installed

[eddie110171]

Re: Kyocera KX Driver losing config settings

Did you try uninstalling and reinstalling the drivers?

[habik]

Re: Kyocera KX Driver losing config settings

What Firmware have you got?

Make sure you have latest firmware with latest drivers and check the time is right.

You may need to change emulation to Auto KPDL with alternative PCL6 ( this usually gets me out of trouble)

If it does not work, then back up your address book and accounting on USB through U917 if I remember correctly and initialise HDD through System Menu > Adjustment/Maintenance> Initialize HDD and flash Firmware and import data back on machine.

Hope it helps.

[jmaister]

Re: Kyocera KX Driver losing config settings

late rply, sry

do you have each bit version driver separately?

32bit goes to TA(1), 64bit goes to TA(2), NOT together.