Kyocera TA520i C8800

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  • blackdog
    Trusted Tech

    100+ Posts
    • Jun 2012
    • 211
    #1

    Kyocera TA520i C8800

    Boy I can go for months with no issues, and then the s@*% hits the fan.
    Anyway this box has been in the field for three years without so much as a sqeek.
    The IT guy called me and said he was getting a C8800 Finisher error.
    Off and on resets it but happens more often now.
    Service manual mentions a reg. motor?
    Has anyone had this issue and resolved it?
    Thanks gentlemen & ladies.
    Tags: None
    • blackdog
      Trusted Tech

      100+ Posts
      • Jun 2012
      • 211
      #2
      Re: Kyocera TA520i C8800

      Originally posted by blackdog
      Boy I can go for months with no issues, and then the s@*% hits the fan.
      Anyway this box has been in the field for three years without so much as a sqeek.
      The IT guy called me and said he was getting a C8800 Finisher error.
      Off and on resets it but happens more often now.
      Service manual mentions a reg. motor?
      Has anyone had this issue and resolved it?
      Thanks gentlemen & ladies.
      Here's what I found.
      Did a service status report/ NO FINISHER INSTALLED!
      After correcting the issue I would guess the error code should go away.
      I'm happy I went with the obvious.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22624
          #3
          Re: Kyocera TA520i C8800

          So ... a U906 partial reset did the trick? When you get a finisher error it will lock out finisher functions and will not display the error. The base machine will function normally, well as normally as it can with the finisher functions blocked. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • blackdog
              Trusted Tech

              100+ Posts
              • Jun 2012
              • 211
              #4
              Re: Kyocera TA520i C8800

              Originally posted by blackcat4866
              So ... a U906 partial reset did the trick? When you get a finisher error it will lock out finisher functions and will not display the error. The base machine will function normally, well as normally as it can with the finisher functions blocked. =^..^=
              No go on the U906.
              The obvious and time tested > remove finisher connector, power down, reconnect connector, power up
              run service status.....wala, finisher 3000 now connected. Why it dosn't state a DF760 I dough no?
              In the past week at this account I have had some strange issues.
              2 Canon IRC3480'S with rams cleared. Took me awhile but I finely got them back to service with the help of this forum.
              Sometimes I think IT dept is the culprit.
              I'll tell ya I can go for months without any mind blowing issues, and then the s*%& hits the fan.
              Go figure.

                Comment

                • Venom
                  Technical/IT Support

                  500+ Posts
                  • Nov 2009
                  • 765
                  #5
                  Re: Kyocera TA520i C8800

                  Have had a few with the same issue, reconnected finisher plug and no call backs
                  IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

                    Comment

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