taskalfa 3500i jam 0000

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Westpark15
    Junior Member
    • Apr 2013
    • 7

    [Jamming] taskalfa 3500i jam 0000

    hi i have an intermitent jamming issue.
    jam code 0000
    i have cleaned all the sensors in vertical pass and horizontal. i have taked the exit unit out and checked the sensors out.
    I cleaned all up put a 1000 test copies through no issue come to sign my jon off and bam paper jam was present but nothing was printing and no paper anywhere.
    anyone help would be apreciated

    Thanks nigel.
  • blackcat4866
    Master Of The Obvious
    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22541

    #2
    Re: taskalfa 3500i jam 0000

    Print off the event log. What jams are stored? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • JustManuals
      Field Supervisor
      5,000+ Posts
      • Jan 2006
      • 9932

      #3
      Re: taskalfa 3500i jam 0000

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





      Paul@justmanuals.com

      Comment

      • Westpark15
        Junior Member
        • Apr 2013
        • 7

        #4
        Re: taskalfa 3500i jam 0000

        Hi thanks for the reply
        all jams are at 0000

        Comment

        • blackcat4866
          Master Of The Obvious
          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22541

          #5
          Re: taskalfa 3500i jam 0000

          On the event log? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Westpark15
            Junior Member
            • Apr 2013
            • 7

            #6
            Re: taskalfa 3500i jam 0000

            Jam code is j0000 but it's intermittent I can copy over a 1000 doesn't miss a beat leave it come back and there it is jam j0000

            Comment

            • blackcat4866
              Master Of The Obvious
              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22541

              #7
              Re: taskalfa 3500i jam 0000

              No, stop talking for a second. Did you print the event log? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Westpark15
                Junior Member
                • Apr 2013
                • 7

                #8
                Re: taskalfa 3500i jam 0000

                Yeah I have printed the event log

                Comment

                • blackcat4866
                  Master Of The Obvious
                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22541

                  #9
                  Re: taskalfa 3500i jam 0000

                  As you probably already know, J0000 is a non-specific jam, indicating paper present at power On. It does not indicate a specific location, just that paper was present somewhere at power On.

                  Usually, if a person were to print off the jam log they would see that preceding the J0000 there is a paper jam that occurred with a different code, a code that the person could look up then identify the original jam. That same person might notice that there was an error condition that occurred just before the J0000. But that person would not have that information if they fibbed about printing off the event log because they didn't know how.

                  J0000 is a consequence of power being turned off with jammed paper left in the machine, not a cause. From what you've said, the only thing we know for sure, is that your enduser powers off the machine each time the jam or error occurs. If you really want help, swallow your pride and go print the event log. =^..^=
                  Last edited by blackcat4866; 02-19-2014, 12:06 AM.
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • kibbs
                    Technician
                    50+ Posts
                    • Apr 2013
                    • 94

                    #10
                    Re: taskalfa 3500i jam 0000

                    Originally posted by Westpark15
                    hi i have an intermitent jamming issue.
                    jam code 0000
                    i have cleaned all the sensors in vertical pass and horizontal. i have taked the exit unit out and checked the sensors out.
                    I cleaned all up put a 1000 test copies through no issue come to sign my jon off and bam paper jam was present but nothing was printing and no paper anywhere.
                    anyone help would be apreciated

                    Thanks nigel.
                    check the paper feed sensors and exit section sensors...!!

                    Comment

                    • Tonerkiller
                      Senior Tech
                      500+ Posts
                      • Oct 2012
                      • 656

                      #11
                      Re: taskalfa 3500i jam 0000

                      Have the mods. been done to the machine? Is that mylar by the syn sensor there to prevent all of the paper dust from falling on it? Clean that sensor and the dust collector.

                      Comment

                      • copiman
                        Technician
                        500+ Posts
                        • Sep 2011
                        • 861

                        #12
                        Re: taskalfa 3500i jam 0000

                        Originally posted by Tonerkiller
                        Have the mods. been done to the machine? Is that mylar by the syn sensor there to prevent all of the paper dust from falling on it? Clean that sensor and the dust collector.


                        Hey Tonerkiller. Was looking at Kyocera threads. I looked for this on the Kyocera site and cannot find a Technical Bulletin for this? Can you post the number. I'm new to Kyocera. Just got back from my first school.

                        Comment

                        • Kidaver
                          Ghoulscout
                          500+ Posts
                          • Apr 2011
                          • 912

                          #13
                          Re: taskalfa 3500i jam 0000

                          I had a KM 4050 or KM 2560...don't really remember...but it was at a bank that was under a lot of new construction for a period of time and was getting a lot of random J00 on it....I suspected it was due to the workers drawing down power in the building with all their tools....was never able to actually get in and prove it...but hey after the construction was all done those J00's just stopped happening....so ya might take a look at power...
                          "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

                          Comment

                          • Nrg

                            #14
                            Re: taskalfa 3500i jam 0000

                            Originally posted by Westpark15
                            hi i have an intermitent jamming issue.
                            jam code 0000
                            i have cleaned all the sensors in vertical pass and horizontal. i have taked the exit unit out and checked the sensors out.
                            I cleaned all up put a 1000 test copies through no issue come to sign my jon off and bam paper jam was present but nothing was printing and no paper anywhere.
                            anyone help would be apreciated

                            Thanks nigel.


                            Hi Nigel,

                            I've had the same problem.
                            In my case it was one of the two sensors in on the exit unit.
                            These will malfunction after a while.
                            If u let the machine cool down they will resume working.
                            But u should replace them.
                            If u want to make sure u should test them in maintenance mode U031 when the problem occurs.
                            There should only be 1 sensor (exit job separator) active if u don't have a finisher attached.
                            If Exit feed or exit paper is active that sensor will be malfunctioning.

                            i hope this can help u
                            grtz Tim

                            Comment

                            • kibbs
                              Technician
                              50+ Posts
                              • Apr 2013
                              • 94

                              #15
                              Re: taskalfa 3500i jam 0000

                              Originally posted by Nrg
                              Hi Nigel,

                              I've had the same problem.
                              In my case it was one of the two sensors in on the exit unit.
                              These will malfunction after a while.
                              If u let the machine cool down they will resume working.
                              But u should replace them.
                              If u want to make sure u should test them in maintenance mode U031 when the problem occurs.
                              There should only be 1 sensor (exit job separator) active if u don't have a finisher attached.
                              If Exit feed or exit paper is active that sensor will be malfunctioning.

                              i hope this can help u
                              grtz Tim

                              yeah... i completely agree with you i face this problem 2 times... i change the exit job separator sensor.. it has two sensor one on the middle and another one the side... you have trouble shoot by manual triggering.. with the paper...

                              Comment

                              Working...