Develop Ineo+ 25 - not installed toner error

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • peterdebreakeder
    Junior Member
    • May 2015
    • 8

    Develop Ineo+ 25 - not installed toner error

    Hi

    I have a Develop Ineo+ 25 that is showing the error message not installed toner check ymc

    I have tried replacing each toner individually including black

    I have tried replacing image units individually

    I have tried replacing mfpb


    During my attempts i get different erros dependant on what I replace

    for example I replaced the 3 toners above I got error cyan IU not installed.

    I replaced cyan IU, i get error cyan and magenta IU not installed and so on

    when 1 part is removed it shows the correct part being out but as soon as you put it back in it throws all errors

    any ideas?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8003

    #2
    Re: Develop Ineo+ 25 - not installed toner error

    Have you tried updating both the firmware files?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • peterdebreakeder
      Junior Member
      • May 2015
      • 8

      #3
      Re: Develop Ineo+ 25 - not installed toner error

      Originally posted by copier tech
      Have you tried updating both the firmware files?
      ah i forgot to mention

      I tried upgrading the firmware, however there seemed to be an issue with that too - now I normally work on the olivetti version of this machine and am
      assuming the firmware upgrade is the same. When i try it via connecting USB cable it says there is no device driver installed even though the machine is showing as available in the printer queue

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8003

        #4
        Re: Develop Ineo+ 25 - not installed toner error

        I always update the firmware directly from a USB pen drive, rules out any "printer not installed" issues.

        Another point to note the C25 & C35 toners are differant (image units same) i've seen the wrong toner sent out a few times, they fit OK but differant eg one has a chip the other doesnt etc also yours is a develop model & you using KM or + toners?
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • peterdebreakeder
          Junior Member
          • May 2015
          • 8

          #5
          Re: Develop Ineo+ 25 - not installed toner error

          how do you get this firmware on a pen drive?

          i have it as an exe file.


          i have tried all - KM, develop and olivetti toners

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8003

            #6
            Re: Develop Ineo+ 25 - not installed toner error

            Its the same .exe file, put them both on a USB drive, from service mode choose update firmware & point to your USB pen.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            Working...