Olivetti 6014

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  • Brandon
    Technician

    50+ Posts
    • Jun 2019
    • 72

    Olivetti 6014

    Good morning

    I have an Olivetti 6014MF that is giving me blank copies/prints , i have tried replacing the drum and dev unit with out any change , i have checked the pins/contacts inside device all are clean and in place , my last thoughts are heading to the HVT unless i have maybe missed something simple
  • KYO_OEM
    Senior Tech

    500+ Posts
    • Aug 2011
    • 636

    #2
    Re: Olivetti 6014

    laser shutter?
    Did you run printjob or else without main charger?

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703

      #3
      Re: Olivetti 6014

      This looks a lot like a monochrome mono-component Kyocera. Did the developing unit come empty? Did you run the toner add function?
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • KYO_OEM
        Senior Tech

        500+ Posts
        • Aug 2011
        • 636

        #4
        Re: Olivetti 6014

        Originally posted by blackcat4866
        This looks a lot like a monochrome mono-component Kyocera. Did the developing unit come empty? Did you run the toner add function?
        =^..^=
        You are right Blackcat
        it`s KYO M3660idn with Olivetti Branding
        On "older" Polaris we have had problems with drive cluch for DVs, broken HVT, not working laser without C-Call...and so on
        System menue/ New Developer at first
        Checking drive for DV station
        Running test page without MC/ if no image on DK --> HVT

        Comment

        • Brandon
          Technician

          50+ Posts
          • Jun 2019
          • 72

          #5
          Re: Olivetti 6014

          Originally posted by KYO_OEM
          You are right Blackcat
          it`s KYO M3660idn with Olivetti Branding
          On "older" Polaris we have had problems with drive cluch for DVs, broken HVT, not working laser without C-Call...and so on
          System menue/ New Developer at first
          Checking drive for DV station
          Running test page without MC/ if no image on DK --> HVT


          if i run a print with out charge roller i get a black spotted page almost like a sky copy/print but not totally solid

          Comment

          • KYO_OEM
            Senior Tech

            500+ Posts
            • Aug 2011
            • 636

            #6
            Re: Olivetti 6014

            In this case we must think about the laser at first.
            At the previous series we have had problems with the laser shutter, but this part wouldn`t mounted from factory anymore in the successor series.
            Sample from Printout without MC available?

            Comment

            • Brandon
              Technician

              50+ Posts
              • Jun 2019
              • 72

              #7
              Re: Olivetti 6014

              attached is a scanned sample
              Attached Files

              Comment

              • KYO_OEM
                Senior Tech

                500+ Posts
                • Aug 2011
                • 636

                #8

                Comment

                • Brandon
                  Technician

                  50+ Posts
                  • Jun 2019
                  • 72

                  #9
                  Re: Olivetti 6014



                  i replaced the transfer roller and used another machines drum and dev units and results are still the same , i am suspecting a faulty high voltage board or faulty main board ?

                  Comment

                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 636

                    #10
                    Re: Olivetti 6014

                    HVT, i think.
                    Sample looks like shortcut from HVT

                    Comment

                    • Brandon
                      Technician

                      50+ Posts
                      • Jun 2019
                      • 72

                      #11
                      Re: Olivetti 6014

                      Originally posted by KYO_OEM
                      HVT, i think.
                      Sample looks like shortcut from HVT


                      thank you i was also thinking hvt is faulty or failing

                      thank you for your assistance

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22703

                        #12
                        Re: Olivetti 6014

                        Are you sure that's genuine Olivetti (Kyocera) toner? =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Brandon
                          Technician

                          50+ Posts
                          • Jun 2019
                          • 72

                          #13
                          Re: Olivetti 6014

                          Originally posted by blackcat4866
                          Are you sure that's genuine Kyocera toner? =^..^=

                          i have tried two other complete drum units from 2 different machines that sre working and still have the same issue

                          Comment

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