DP-C354 Hard Drive Reformat

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927
    #1

    DP-C354 Hard Drive Reformat

    OK. I've been through every inch of the manual.

    How do I reformat the hard drive, to erase any customer information stored there. The machine is going back to the lease company today at 1700EST and my time is running short.

    Just to confirm: I'm not going to wipe out the firmware, or color quality adjustments. Correct? It will still be a usable MFP? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
    Tags: admin password, color, company, copy count, customer, drive, firmware, lef, manual, mfp, quality, time
    • CBMWilson
      Technician

      50+ Posts
      • Sep 2010
      • 53
      #2
      Data Deletion on HD is in general settings key op, anything left should be taken care of by shipment set. Warning I've heard the highest level of deletion can take 2 - 3 hours depending on the size of the HD.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22927
          #3
          I did find Shipment Set, but what not too sure what it would do. Thanks CB! =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • CBMWilson
              Technician

              50+ Posts
              • Sep 2010
              • 53
              #4
              Shipment set should not touch F5's or F6's. Firmware and color adjustments will be safe. Most of the time it'll ask if you want to reset the counters also. Obviously, that's a no-no. It'll reset fax parameters and Key op settings, If it does have a fax on it the key name and fax number may have to be deleted manually though. They don't make it easy to just get the machine back to "out of the box".

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22927
                  #5
                  Agian, thanks for posting within my deadline, CB. For anybody interested in the actual keystrokes:

                  Function, General Settings, Key Operator Mode, enter admin password, V x6 to 34. Hard Disk Initialization, Format, OK, Start, OK, "Delete Document?", Yes.

                  Simultaneously hold Function-Copy-3, enter admin password, 9, Start, 06 Ram Clear, 03 Shipment Set, "Clear Copy Count?" No.

                  It went quicker than I anticipated. I think the explanation is that Key Op Mode 44 was set to Basic. IIRC the options are Basic/Medium/High.
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • gateway.vly@gmail.com
                      Technician
                      • Dec 2007
                      • 52
                      #6
                      Re: DP-C354 Hard Drive Reformat

                      hai blackcat do you have service manual for panasonic dp-c354

                      plz help me if you have me lost the service mode password i want reset password

                      thankx

                      gateway.vly@gmail.com

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22927
                          #7
                          Re: DP-C354 Hard Drive Reformat

                          I got my copy from www.justmanuals.com

                          You can too. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • JustManuals
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2006
                              • 9838
                              #8
                              Re: DP-C354 Hard Drive Reformat

                              Originally posted by gateway.vly@gmail.com
                              hai blackcat do you have service manual for panasonic dp-c354

                              plz help me if you have me lost the service mode password i want reset password

                              thankx

                              gateway.vly@gmail.com
                              This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from http://www.justmanuals.com

                              Paul@justmanuals.com

                                Comment

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