Have a Ricoh Aficio MP C 4000 with the following message when users try to release print jobs from Equitrac.
! Starting extended feature
java.lang.NullPointerException
at jp.co.ricoh.xgp.common.log.appender.AsyncRingFileS yslogAppender.sync(Unknown Source)
at jp.co.ricoh.xgp.common.log.appender.ringfile.Synch onizer.run(Unknown Source)
at java.lang.Thread.startup(Unknown Souce)
This is happening randomly at this point. Just need to know which direction to address this. Copier Firmware or PCC version? Machine has been working and just started getting this message.
! Starting extended feature
java.lang.NullPointerException
at jp.co.ricoh.xgp.common.log.appender.AsyncRingFileS yslogAppender.sync(Unknown Source)
at jp.co.ricoh.xgp.common.log.appender.ringfile.Synch onizer.run(Unknown Source)
at java.lang.Thread.startup(Unknown Souce)
This is happening randomly at this point. Just need to know which direction to address this. Copier Firmware or PCC version? Machine has been working and just started getting this message.