Equitrac Configuration (MPC 3003sp)

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  • NeoMatrix
    replied
    Re: Equitrac Configuration (MPC 3003sp)

    Equitrac can be a real PITA if it hangs during installation.
    Make sure the SD-card is not write protected before installation.
    The Equitrac installation is usually done in the office on site.

    Sounds like the Equitrac server has NOT been configured from the I.T. network administration side of the system.
    You may need to ring the I.T. Dept and get the Equitrac changes white listed for the network.
    Until the MFD/Equitrac software can see the server there is probably not much else to do.
    I assume Java and PCC3 script is loaded and running okay on the MFD.

    Leave a comment:


  • sharpmind
    started a topic Equitrac Configuration (MPC 3003sp)

    Equitrac Configuration (MPC 3003sp)

    Guys, we are configuring Equitrac solution in new machine model MPC 3003sp but we fail to do it successfully. The display shows "The server is offline. Please refresh to reconnect." Type J and Type C (Java Version) are highlighted under Extended Features.Printing using TCP/IP is fine but printing using Equitrac port is failed. The other old machines model MPC 2800 (PCC3 is used in this model) are working fine in Equitrac. Can you give me some hints on how to configure Equitrac? I have already downloaded the setup guide for PCC4.1.2 in my-ricoh.com and tried the setup configuration but still no success.
    Last edited by sharpmind; 02-17-2016, 09:46 PM.
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