pdf slow printing - ricoh mpc3002

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  • ApeosMan
    Trusted Tech

    Site Contributor
    100+ Posts
    • Nov 2009
    • 183

    #16
    Re: pdf slow printing - ricoh mpc3002

    Originally posted by KenB
    Funny, I remember slow PDF printing being an issue for probably 15 years now.

    I had the same problem with Canon machines back then.

    The worst part is when you get the almost inevitable "Our old printer worked fine. Your salesman said this new one would be faster, not slower.".

    It's tough to explain things like PDF flattening to someone who has no idea of what you're talking about.

    PDFs can be produced in so many different ways, and from so many different sources, that they're almost impossible to get a handle on. It's like trying to nail down jello.
    Exactly, even I.T. people don't appreciate the process involved to print a complex PDF, Word or PowerPoint document. There are so many variables involved to compile the print job, transmit it and then for the printer to print it onto the page. It's frustrating when someone clueless on the subject tries to argue with you, thinking they know better. Heck I don't argue with a Doctor saying I know better than them....

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    • qbert69
      Service Manager

      1,000+ Posts
      • Mar 2013
      • 1152

      #17
      Re: pdf slow printing - ricoh mpc3002

      Originally posted by ApeosMan
      WSD is horrible, I've had issues with it on multiple vendor devices, it's really flaky.

      Also in regards to Ricoh and Xerox etc 'Class' drivers the reason why they create large spool files is because of the lack of PCL 6 compression that a model specific print driver would have.
      When printing problems occur, 9 out of 10 times it is because microsoft auto-installed a "(insert mfg name here) Class Driver" and used the WSD printer port, which BTW is total crap!...microsoft should be strung up for that sh!t!....anyway, if I am in a DHCP environment and everything seems to be running ok, I'll usually install the print driver with the MFP hostname for the port. If the network is static IP then I can use a static IP on the MFP (or hostname!). I always try to get a print driver *specific* for a printer model--it allows more specific options to be used, especially if the MFP is using a finisher!



      PS--The only other time a "Printer Offline" error occurs is when SNMP fails...then I just disable SNMP under the port configuration!...shows as back online!
      REACH FOR THE STARS!!!
      Konica Minolta Planetariums!
      https://www.konicaminolta.com/planet...gma/index.html

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      • NeoMatrix
        Senior Tech.

        2,500+ Posts
        • Nov 2010
        • 3513

        #18
        Re: pdf slow printing - ricoh mpc3002

        Adding to the problem when downloading HTML webpages then converted to PDF webpages. Website programmers are deliberately writing Java script that converts to oversize font or redirects CSS pages when people try to save a web HTML page to their local PC. These HTML pages have coded fonts that scale to create a huge PDF file when the user tries to send these pages to a printer. The deliberate over scaled font overlays the normal text and creates garbage in the final print file. The objective of the corrupt font scaling is to make people pay for the information,or to prevent the rendered page information leaving the original website.

        Knowing the above creates a moral dilemma. Web users feel they have a right to save the web content information for free; Web page coders feel they have a right to protect their web content and copyright.

        No hardware or printer driver will overcome the above coding practices.
        Inauguration to the "AI cancel-culture" fraternity 1997...
        •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

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        • Mark Bbb
          Service Manager

          1,000+ Posts
          • Jun 2012
          • 1662

          #19
          Re: pdf slow printing - ricoh mpc3002

          Hello colleagues,
          Thank you for all your good answers!
          Indeed, it was the wsd and class driver...
          It is solved by entering the ip address and the pcl6 Ricoh driver.
          Have a nice day further more.
          Mark

          Comment

          • KenB
            Geek Extraordinaire

            2,500+ Posts
            • Dec 2007
            • 3944

            #20
            Re: pdf slow printing - ricoh mpc3002

            Originally posted by ApeosMan
            Hmmm I try to avoid 'Print as Image' as I've found it usually slows things down, maybe I'm wrong, anybody else found this?
            I agree completely.

            "Print as Image" will help if there are font issues (especially when printing PostScript, as it handles fonts WAY differently than PCL), but just by its nature, it makes for a larger spool file.

            While it very well may make the difference between printing or not, don't look to it for an increase in speed.

            Doesn't it only make sense that it would be much faster and efficient to call a font rather than sending it dot-by-dot?
            “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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            • IndependentChrisCT
              Technician
              • Sep 2016
              • 19

              #21
              Re: pdf slow printing - ricoh mpc3002

              Thanks for the solution of removing the Ricoh class driver. That solved the slow pdf printing for me on windows 10. We have a service agreement with Ikon and there suggestion was replace our MPC 3501, or maybe update the firmware. Gah.

              Glad to have joined up on this community. I don't have a lot of copier experience, but am experienced in the world of networking, software, and general hardware issues and hope to contribute and learn as I go.

              -Regards, Chris

              Comment

              • sturmtrooper
                Copier Combobulator

                500+ Posts
                • May 2016
                • 587

                #22
                Re: pdf slow printing - ricoh mpc3002

                Only PDF issue I've ever had is when a customer somehow installed the post script driver for their machine, which has no post script option installed. Made the machine spit out a bunch of code errors. About 10 sheets of 11x17 later I discovered this.

                Any time we do the printer/driver install I get the latest PCL6 from Ricoh's website and set the machine to print to the printer host name, leave the machine on DHCP. That way when the customer decides to buy a new router, or switch to a new ISP their printer still works.

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37490

                  #23
                  Re: pdf slow printing - ricoh mpc3002

                  Originally posted by sturmtrooper
                  Only PDF issue I've ever had is when a customer somehow installed the post script driver for their machine, which has no post script option installed. Made the machine spit out a bunch of code errors. About 10 sheets of 11x17 later I discovered this.

                  Any time we do the printer/driver install I get the latest PCL6 from Ricoh's website and set the machine to print to the printer host name, leave the machine on DHCP. That way when the customer decides to buy a new router, or switch to a new ISP their printer still works.
                  Most end users don't know enough about how to do a manual install and merely let Windows automatically install printers. Also a lot of IT people are too lazy to take the time to do a manual install. When Windows does an automatically install you end up with the Ricoh Class Driver and the WSD port.

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                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8144

                    #24
                    Re: pdf slow printing - ricoh mpc3002

                    WSD port is only good for home users, customers who buy their printer from PC world etc & have zero IT skills, it's designed so they can simply "plug & play" in a 1/2 PC environment & obviously no server.
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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                    • mrwho
                      Major Asshole!

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 4299

                      #25
                      Re: pdf slow printing - ricoh mpc3002

                      Had a customer with a MPC2011 with two computers with the exact same problem. Went to take a look - sure enough, WSD ports and class drivers. Installed PCL5 and TCP/IP port, disabled SNMP for good measure and ta-da! Problem solved!
                      ' "But the salesman said . . ." The salesman's an asshole!'
                      Mascan42

                      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                      Ibid

                      I'm just an ex-tech lurking around and spreading disinformation!

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                      • qbert69
                        Service Manager

                        1,000+ Posts
                        • Mar 2013
                        • 1152

                        #26
                        Re: pdf slow printing - ricoh mpc3002

                        The people who implemented WSD and the "Class" drivers should be skinned alive and boiled in their own excrement!!!

                        With Windows 10, you'd think it would be more "savvy" to go and grab the SPECIFIC print driver for the machine type with accessories!....HELL, even a Ubuntu Linux and Mac OS X does a better job of fetching the correct print driver!

                        REACH FOR THE STARS!!!
                        Konica Minolta Planetariums!
                        https://www.konicaminolta.com/planet...gma/index.html

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                        • genco
                          Technician
                          • Nov 2010
                          • 26

                          #27
                          Re: pdf slow printing - ricoh mpc3002

                          Originally posted by Mark Bbb
                          Hello,
                          It takes about 4 minutes to print 3x A3 pages, singel sided, color, PDF format.
                          From another bundel it took 2 ours for 20 A4 pages, color!
                          This problem also occured at the very begin, when the printer was installed, then i fixed it with something i can't remeber (yes, really)...
                          They replaced the server and the problem is back...
                          Can anybody give us any hints?
                          Thanks!
                          Greetings,
                          Mark
                          We were having this exact issue on a Ricoh MP C4503 with Word file (with Pics) and PDF's after much testing we just found the issue.

                          Go to web Image Monitor
                          Configuration
                          Interface settings
                          change ethernet speed from 100Mbs full duplex to Auto Select: Enable 1Gbps

                          Before a Word Doc of 8.7mb was taking a minute or more to spool, after it took about 15 seconds and no pausing at the machine.

                          Hope this helps

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #28
                            Re: pdf slow printing - ricoh mpc3002

                            Originally posted by genco
                            We were having this exact issue on a Ricoh MP C4503 with Word file (with Pics) and PDF's after much testing we just found the issue.

                            Go to web Image Monitor
                            Configuration
                            Interface settings
                            change ethernet speed from 100Mbs full duplex to Auto Select: Enable 1Gbps

                            Before a Word Doc of 8.7mb was taking a minute or more to spool, after it took about 15 seconds and no pausing at the machine.

                            Hope this helps
                            what if they dont have a gigbit network?

                            Comment

                            • zed255
                              How'd ya manage that?

                              1,000+ Posts
                              • Dec 2009
                              • 1024

                              #29
                              Re: pdf slow printing - ricoh mpc3002

                              Phil, seen slow network response for both print and scan on Ricoh products due to the gigabit being off, even where the network is 100BaseT. I suspect some compatibility or negotiation issue on some networks.

                              I enable gigabit Ethernet on all my installs. It will auto select anyhow since you can't force gigabit only.

                              Comment

                              • Phil B.
                                Field Supervisor

                                10,000+ Posts
                                • Jul 2016
                                • 22798

                                #30
                                Re: pdf slow printing - ricoh mpc3002

                                Originally posted by zed255
                                Phil, seen slow network response for both print and scan on Ricoh products due to the gigabit being off, even where the network is 100BaseT. I suspect some compatibility or negotiation issue on some networks.

                                I enable gigabit Ethernet on all my installs. It will auto select anyhow since you can't force gigabit only.
                                Ok.. well I'm use to in house gig networks ( last 3 years as company it) the PCs I worked with wouldn't work proper w/o GB cards installed...good info thanks... took past 5 months off after being F**k'd by ex boss.. still in litigation for my likeness STILL being displayed w/ creds.. after MULTIPLE requests/demands for removing from website and fakebook.
                                Also found out of his multiple requests to buy parts/warranty claims under my Technician # after I notified the maker... all have been removed.. he is in trouble for the attempts, failure to notify manufacturers and vendors ( I did that the day I left [emoji23] )

                                Sent from my SM-G960U using Tapatalk

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