Blank Copy MP171SPF

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  • +ve charge
    Technician

    50+ Posts
    • May 2008
    • 87

    #1

    Blank Copy MP171SPF

    Hi.. Just finished servicing a MP171SPF (no replacements) just a general cleaning and vacuuming as the toner had spilt inside the machine. Now there is no print/copy. Even the "counter copy (from engine)" is blank. Tried changing PCU's from different machines but no luck. Pls give me some suggestions. Thanks in advance.
  • Zeldaman
    Senior Tech

    500+ Posts
    • Mar 2011
    • 946

    #2

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    • +ve charge
      Technician

      50+ Posts
      • May 2008
      • 87

      #3
      Re: Blank Copy MP171SPF

      Thank you for your response Zelderman, I checked the cassette earth plate and cleaned the grease on the drum shaft but still same 'blank copy' issue. Greeting to U too.

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      • Polarbear
        Service Manager

        1,000+ Posts
        • Feb 2012
        • 1070

        #4
        Re: Blank Copy MP171SPF

        Hi

        Stupid suggestion - but here goes:

        You didn't leave anything (like a cloth) in the cavity to the left of the toner hopper? This will effectively stop the laser light from reaching the drum = blank copy.

        Else I would suggest starting a copy then stop the machine midway to see if there is any image on the drum - if so it is a transfer issue (check the right door).

        If blank then there is an issue between laser and drum.
        Press the GREEN button!!

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37490

          #5
          Re: Blank Copy MP171SPF

          Maybe anithere stupid question but is there a toner bottle in the machine? Some of these entry level machines have a lever at the back of the toner hopper that kills the laser is there is no bottle in the tray.

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          • +ve charge
            Technician

            50+ Posts
            • May 2008
            • 87

            #6
            Re: Blank Copy MP171SPF

            Thank you for your responses. Whilst cleaning the toner spill inside the machine a thin film of toner had deposited onto the laser curved lens After this was cleaned everything was ok. Its yr "apparent" stupid reply's that helped . Really appreciate this.

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