2027 HDD removal

[anthony123]

Hello, I have a 2027 that was equipped with a document server. I am selling it to a customer who will not be using this feature. I removed the HDD so I would not have to replace it if it fails. I'm getting a service code 870 (Startup without HD connection at main power on) I need to disable it. I've looked through the service tables and changed SP5967 to Document server cannot be used. Still getting error. Thanks .....Ant

[copyman20]

I think on the 2022 & 2027 machines, you have to have the HDD in. The 1022 & 1027, the HDD was an option.

[rthonpm]

Are there any other options (fax, print, scan) on the machine as well? Try SP 5-871, though I DO NOT guarantee that the machine will still work correctly after using this SP. It is a DFU setting but it overrides all HDD functions...
I'd just leave the HDD in it and let it be happy. A regular 80 GB laptop drive will replace it quite nicely if it fails...

[anthony123]

2027 HDD removal

Hello, Thanks for the reply. The machine has scan print & fax. I guess I can put the drive back in. I just wanted to avoid any service calls I don't need as the machine will be under contract. I'll keep looking. Thanks....Ant

[rthonpm]

The machine needs the HDD for the optional features so you pretty much can't do without it.

[copytec]

Hy,
you must have HDD if you have scann option on machine.
Print and fax option works without HDD.

[anthony123]

2027 HDD removal

Ok I put the hdd back in. No more error. I have worked on a lot of 1022/1027s but not any 2022/2027s. Thanks for the replys. Don't fix it if it's not broke. Thanks again......Ant.

[E Winter]

Worst case is you have to buy a new HDD someday but that doesn't hurt unless you buy it as an official spare from Ricoh

[nmfaxman]

Buy a used EIDE 20 GB hard drive from a used computer store and make both customers happy.
If you remove the HDD you will lose duplex and sorting features.

[ZeusGT]

Buy a used EIDE 20 GB hard drive from a used computer store and make both customers happy.
If you remove the HDD you will lose duplex and sorting features.

Ditto.. just get a formatted spare HDD and save it for when the copier kills the original HDD.. That's what I've been doing.. If you don't want to absorb the cost of a new HDD then include that into your contract with the customer that they will be responsible for the HDD, but they're too cheap to try that stunt.

[service bod]

HDD Russian C2 (2027)

The machine as standard dosent come with a HDD it is part of the printer scanner kit.
you can remove the HDD from the machine but would also have to remove the printer scanner DIMM on the controller board that would stop the SC870 error and would make the machine bogg standard e.g. no print/scan/fax/document server facility and all duplexing would be avalible.
If the SC870 dosent go then run:

Initialize the address book data (SP5-846-050)

[Jomama46]

Note that this is a 20G SATA drive. Not PATA.

[ZeusGT]

SATA drive??

[Jomama46]

SATA drive??

YEP. Serial ATA. I just mention it so you dont stock the wrong one in advance