Ricoh Aficio MP 4000

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  • Vladika
    Technician
    • Dec 2016
    • 40

    #1

    Ricoh Aficio MP 4000

    Hello, webcam-toy-photo1.jpgwebcam-toy-photo2.jpgI have a problem when copying in the ARDF in the portrait, the text at the bottom of the paper, or can not see or be seen half
  • freginold
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 102

    #2
    Re: Ricoh Aficio MP 4000

    Does it happen if you scan it upside down? (meaning, is the problem only at the bottom of the page? If so, try cleaning the glass and mirrors.)

    Are you scanning in color or black and white? If color, try black and white and see if it shows up any better. Also try increasing the resolution.

    If it still won't show up any better, try using the "Pale" setting on the scan screen.
    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

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    • Vladika
      Technician
      • Dec 2016
      • 40

      #3
      Re: Ricoh Aficio MP 4000

      In black and white. Because this is a black and white copier. Thank you very much

      Comment

      • Iowatech
        Not a service manager

        2,500+ Posts
        • Dec 2009
        • 3930

        #4
        Re: Ricoh Aficio MP 4000

        If by portrait you mean SEF, check the paper size sensors in the ARDF input tray. If they are full of dirt the machine may interpret that as you are feeding shorter originals.
        I make this claim based on the assumption that prints from that machine look fine.
        That was a rather weird mirror effect in the pictures you shared. Makes them kind of useless, but oh well.

        Comment

        • freginold
          Trusted Tech

          100+ Posts
          • Sep 2010
          • 102

          #5
          Re: Ricoh Aficio MP 4000

          Originally posted by Vladika
          In black and white. Because this is a black and white copier. Thank you very much
          Okay. Have heard too many people say MP 4000 when talking about the MP C4000.
          -----------------------------------------------
          Config page instructions for copiers, printers, & fax machines

          Comment

          • Vladika
            Technician
            • Dec 2016
            • 40

            #6
            Re: Ricoh Aficio MP 4000

            Ok. Thank you very much.

            Comment

            • Mark Bbb
              Service Manager

              1,000+ Posts
              • Jun 2012
              • 1662

              #7
              Re: Ricoh Aficio MP 4000

              Originally posted by freginold
              Okay. Have heard too many people say MP 4000 when talking about the MP C4000.
              mp4000 has got a color scanner (option).

              Comment

              • qbert69
                Service Manager

                1,000+ Posts
                • Mar 2013
                • 1152

                #8
                Re: Ricoh Aficio MP 4000

                Check & clean your laser slit glass between the laser and drum unit!!!....I bet you have one side of the glass that has toner on it and can't transmit the laser through the glass!

                REACH FOR THE STARS!!!
                Konica Minolta Planetariums!
                https://www.konicaminolta.com/planet...gma/index.html

                Comment

                • Mark Bbb
                  Service Manager

                  1,000+ Posts
                  • Jun 2012
                  • 1662

                  #9
                  Re: Ricoh Aficio MP 4000

                  Is the problem only via ADF?

                  Comment

                  • ABS tect
                    Senior Tech

                    500+ Posts
                    • Sep 2013
                    • 511

                    #10
                    Re: Ricoh Aficio MP 4000

                    Do an ADF Input check SP 6-007 and check that all the original width sensors are operating correctly.

                    It sounds like the sensor for original width 3 or 4 is not working properly (6-007-06, 6-007-07). I can basically reproduce the image you posted when i block the original width 3 sensor.

                    If you open up the top cover...you will see 4 or 5 black hook looking flags that trip the sensors when the paper goes over it to tell the machine was size paper to reproduce. in the sp mode input check you can test the bit switch to see if they are working or not. 0 means not detected and when you push the hook/flag down the last number should jump to 1, which means paper is detected.

                    If one of them is not working it won't detect that its an 8.5x11 and actually cut off the bottom image of your sheet.

                    Also make sure there is not a piece of paper under the adf left over from a previous copy job that is covering the slit glass....yes i have had customers do that.

                    Hope this helps!

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