MP C6003 slow to print colour to finisher.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #16
    Re: MP C6003 slow to print colour to finisher.

    Just for sh&ts and giggles you might want to print the non default data and check for something weird.
    NEVER ASSUME ANYTHING

    Comment

    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3944

      #17
      Re: MP C6003 slow to print colour to finisher.

      Gremlins, perhaps?

      download.jpg
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

      Comment

      • Lagonda
        Service Manager

        Site Contributor
        1,000+ Posts
        • Aug 2008
        • 1649

        #18
        Re: MP C6003 slow to print colour to finisher.

        Originally posted by copier tech
        The fact it prints/copies at normal speed to the finisher in mono but printing colour is the issue, maybe the machine running process control for some reason, maybe its printing colour from a different paper source ? machine is adjusting the fuser temp etc?
        Have scratched our head over those questions and can't find any reason why it should treat a colour copy being delivered into the internal tray any different to a colour copy going to a finisher tray. Paper is out of the question as only one tray has paper in it and that is just 80gsm bond.
        At least 50% of IT is a solution looking for a problem.

        Comment

        • Lagonda
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2008
          • 1649

          #19
          Re: MP C6003 slow to print colour to finisher.

          Originally posted by TonerMunkeh
          Which finisher is attached to the machine?
          Doesn't matter, tried two different styles of finisher.
          At least 50% of IT is a solution looking for a problem.

          Comment

          • Lagonda
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2008
            • 1649

            #20
            Re: MP C6003 slow to print colour to finisher.

            Originally posted by HDSB
            Firstly i would swap the fusers, i know you said its ok to the internal tray - does the machine sit on processing before the machine finally starts up?

            next i would swap the finisher over, see if the fault is finisher or machine.
            As I have said, already tried different finishers.
            As for fuser??? Yes, I understand that the fuser can be set to change temp for better fusing of colour over B&W but once the copy is through the fuser it doesn't matter what sort of image is on the page so it shouldn't treat a colour copy heading for the finisher any different from one going into the internal tray.
            And finishers are dumb, they don't care what sort of image is on the page so they wouldn't tell the copier to treat a finisher bound copy any different.
            At least 50% of IT is a solution looking for a problem.

            Comment

            • Lagonda
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2008
              • 1649

              #21
              Re: MP C6003 slow to print colour to finisher.

              Originally posted by mikadonovan
              Just for sh&ts and giggles you might want to print the non default data and check for something weird.
              Yep, went through the SMC line by line and didn't pick anything up.
              At least 50% of IT is a solution looking for a problem.

              Comment

              • Lagonda
                Service Manager

                Site Contributor
                1,000+ Posts
                • Aug 2008
                • 1649

                #22
                Re: MP C6003 slow to print colour to finisher.

                Originally posted by KenB
                Gremlins, perhaps?

                [ATTACH=CONFIG]35609[/ATTACH]
                At last a sensible suggestion!
                I've checked the serial number to see if has 666 in it and I'm going through the phone book looking for a priest willing to do an exorcism at a reasonable price.
                At least 50% of IT is a solution looking for a problem.

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1769

                  #23
                  Re: MP C6003 slow to print colour to finisher.

                  Just go ahead and clear the nvram, it's not that bad if you're prepared.

                  Comment

                  • Iowatech
                    Not a service manager

                    2,500+ Posts
                    • Dec 2009
                    • 3930

                    #24
                    Re: MP C6003 slow to print colour to finisher.

                    For some reason, that sounds almost like the machine is trying to pull the bitter dregs out of almost empty color toner cartridges.
                    But it sounds like you've already checked that, so I'm sorry for wasting time.

                    Comment

                    • BLADE
                      former propeller tester

                      250+ Posts
                      • Dec 2009
                      • 478

                      #25
                      Re: MP C6003 slow to print colour to finisher.

                      previously..... tech no1 attends service call for a smudge. The smudge seems to have fixed itself but the user also complains that the staples are not aligned very good. Luckily for tech No1 there is another machine at the site, a different model but the finisher looks similar. The finishers are swapped.

                      The user tells Tech No1 its Susans birthday and there is leftover party food in the kitchen. Tech No1 has been single for some time and hasn't had a decent breakfast since the last 3 day training course a few years ago so goes to the kitchen and grabs a couple of party pies, one for now and one for later.

                      Tech No1 is happy with the way things are going and does some final checks before doing the paperwork. Unfortunately at the last minute a party pie falls into the vertical feed area. He searches desperately but it has dissolved into the machine and cant be found. The call is closed.

                      A recall is placed the next day, the smudge has returned and the machine seems to be slow. Resentful tech no2 is sent out. He repairs the smudge and also finds a party pie in a paper tray. He warns the user of possible user damage. The user sends out a warning email to all staff reminding them to be careful when eating near the copier.

                      Because the machine is behaving strangely it is returned to the shop for repair.........

                      Comment

                      • BLADE
                        former propeller tester

                        250+ Posts
                        • Dec 2009
                        • 478

                        #26
                        Re: MP C6003 slow to print colour to finisher.

                        oh yeh, there are 'printer' bit switches that can affect the finisher and the xlarge A3 option can slow things I once read
                        Last edited by BLADE; 02-16-2017, 05:17 AM.

                        Comment

                        • Lagonda
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Aug 2008
                          • 1649

                          #27
                          Re: MP C6003 slow to print colour to finisher.

                          Originally posted by BLADE
                          oh yeh, there are 'printer' bit switches that can affect the finisher
                          Yep, but why would it treat a colour copier to the finisher differently to a B&W?

                          Haven't had a chance to get back to this copier today, all sorts of dramas to sort out, a new MP C6004 just went tits up on installation but the real emergency was the GM's chair broke and I had to rush it across town to get a new gas strut fitted.
                          At least 50% of IT is a solution looking for a problem.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 37489

                            #28
                            Re: MP C6003 slow to print colour to finisher.

                            Check to see if there have been any changes from defaults in the following areas.
                            1. Fusing temperatures for colour
                            2. CPM Down settings
                            3. Finisher Pre-Stack

                            Changes to 1 and 2 above could result in copies per minute (CPM) to be reduced. Pre-Stack set incorrectly could cause the machine to pause after each set to allow time for stapling. By the way, when changing the Pre-Stack settings refer to the SP tables in the service manual. Depending on the finisher, the default setting of 0 could be 1 sheet or 3 sheets, -1 could be 0 sheets or 2 sheets, etc.

                            Comment

                            • Lagonda
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Aug 2008
                              • 1649

                              #29
                              Re: MP C6003 slow to print colour to finisher.

                              Got back to it at last so here's the update;
                              Just given it an entire brain transplant, fitted NVRAM, EPROM and HDD from another machine and it still did it.........Shieeet!
                              At least 50% of IT is a solution looking for a problem.

                              Comment

                              • NeoMatrix
                                Senior Tech.

                                2,500+ Posts
                                • Nov 2010
                                • 3513

                                #30
                                Re: MP C6003 slow to print colour to finisher.

                                Thinking along the lines of motor timing , music sensors,....
                                Any difference in speed output when you reduce or enlarge the copy or print job.

                                Is there an MFD set default mode over riding stapler, colour, two page bind etc....

                                I've witness a single strand of human hair actuate the finisher input sensor, causing weird random jambs...

                                NFI.....
                                Inauguration to the "AI cancel-culture" fraternity 1997...
                                •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                                Comment

                                Working...